Salary: 30.14-45.20 USD Facility: Mount St. Mary's Hospital Shift: Shift 1 Status: Full Time FTE: 1.000000 Bargaining Unit: ACE Associates Exempt from Overtime: Exempt: No Work Schedule: Days and Evenings with Call Weekend and Holiday Rotation Hours: 8-4 Summary: The Network Analyst I provides service oriented technical support to the Catholic Health (CH) client community in all matters relating to PC and LAN technologies. Network Analyst I provides customer service and technical expertise through the administration, escalation and/or resolution of any technical problems, service requests, or project work. Success in this position requires interaction with many disciplines and diverse groups of people with varying skill levels. Responsibilities: EDUCATION + Associates degree required, Bachelors preferred + In lieu of Associates degree, eight (8) years of applicable experience required + Relevant technical certifications will also be considered EXPERIENCE + Requires at least one (1) year experience in computer related field KNOWLEDGE, SKILL AND ABILITY + Excellent customer service skills + Good written and verbal communication skills + The ability to troubleshoot software and hardware failures and to identify network problems + Strong technical aptitude and good analytical and organizational skills + Ability to repair and perform preventative maintenance on personal computers, laptops, wireless devices, software and other related peripheral devices + Professional presentation and the ability to interact with customers in a courteous manner + Experience with Microsoft Operating Systems, and Microsoft Active Directory Network + The ability to coordinate equipment installations and the maintenance of hardware/software inventories on company computers and systems + Experience with client - server applications is preferred + Familiarity with Server operating systems (AIX, Sun Solaris, Linux, Windows Server, SQL Server) + Have a valid driver's license, transportation, and be willing to travel between CH sites as needed + Relevant technical certifications will also be considered WORKING CONDITIONS + Normal heat, light space, and safe working environment; typical of most office jobs REQNUMBER: 35397