Here at Leidos, we care deeply about the growth and development of our people. We are seeking a Network and Systems Operations Manager, to lead the operations team. This is a Key Position that supports 450 CONUS and OCONUS Consumers.

You’ll be working in Chantilly Virginia with a team of highly specialized engineers and analysts, supporting the customer mission. You’ll be managing the Tier 2 and Tier 3 team and working in collaboration with the development team to support upgrades to our customized ICAM solution. For a large team, we are proud to maintain an intimate culture that focuses on employee growth and development. Our upskilling program helps individuals advance skillsets in new disciplines and technologies. You will also occasionally travel to the Springfield Virginia customer site to develop intimacy and facilitate support.

The GEOAxIS system provides Identity, Credential and Access Management for all web applications. GEOAxIS enables online, on-demand, access to NGA GEOINT content based on user’s authoritative attributes/roles. Our Mission is to maintain highly-available ICAM services for protecting those critical mission applications across all security domains. The GxNext contract was awarded to Leidos in 2021 and runs until 2031.  

Primary Responsibilities

Develop a relationship with a high-profile customer, and use your expertise to lead the development of NGA’s ICAM roadmapMaintain our hybrid ICAM solution and infrastructure, across multiple security domainsBe the primary point of contact for the program, managing communication, troubleshooting, root-cause analysis, and operational statusManage all operations-related processes for the sustainment of the operational baseline including engineering, integration, and operationsSpearhead Risk Management framework Phase 6 related to continuous monitoringManage 24x7x365 support and a Tier 3 team - available on-demand for critical and high operations incidentsSupport Service Level Agreement of 99.9% (three-nine) availabilityBrief technical status to internal and external customers, as well as program and company leadershipProvide technical execution oversight to operations during incidentsFacilitate collaboration across operations teams and the development organizationCollaborate with stakeholders for enterprise projects and activitiesLead ops metrics collection and dissemination

Basic Qualifications

Active Top Secret/SCI with PolygraphBachelor’s degree or equivalent with 10+ years of experience, or Master’s degree with 8+ years of experience in Information Technology operations and supportMinimum 3 years’ experience maintaining cloud services to include at a minimum AWS3+ years of experience providing oversight to the completion of operational environment maintenance5+ years of experience leading an operations team and 3+ years managing server maintenance and support3+ years experience managing Tier 2 - 24x365 Helpdesk support to include Tier 3 on-demand for priorityFamiliarity briefing operational metrics or incident status to leadership and customer stakeholdersExperience with engagement on technical TEMs and oversight of implementation of key enterprise milestones and deliveryLocal to DMV (DC/Maryland/Virginia) with need to be physically present at the team’s work location in ChantillyAll candidates must be US CITIZENS to be considered for the position

Preferred Qualifications

Familiarity with Oracle IdAM products.Information Technology Infrastructure Library (ITIL) certification desiredMust demonstrate experience with Jira, Confluence, Agile Scrum, A&A processes, Systems Engineering,

Original Posting Date:2025-01-21

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $126,100.00 - $227,950.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.