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GDIT is looking for Field Support Technician in Rome, NY, who holds active DOD Secret Clearance.

The Tier 1 maintenance of the on-site ADCS systems and subsystems, performing preventive and corrective maintenance and monitoring the on-site and remote locations. 

Support Technician maintenance includes (but is not limited to):

Terminate ADCS circuits activated at the node point-of-presence (POP).

Report failures to the on-site government contract representative no later than the start of the next duty day

Coordinate system downtime requirements with CAOC/ADS “Comm Focal Point (CFP)”

Monitoring the on-site and remote locations

Perform additions, changes, and relocations of ADCS equipment

Performs a range of technical tasks and provides site support.

Modifies, moves, and installs a range of new equipment.

Troubleshoots a range of hardware and software problems and interconnectivity issues.

Principle Duties and Responsibilities:

Operations and maintenance of communications/computer systems and networks.

Installs communications/computer systems in accordance with the respective installation spec.

Troubleshooting and support of communications systems/networks.

Working knowledge of Cisco system support/maintenance, VMware ESXi system support/maintenance, Active Directory, Windows Server 2019, HBSS, ACAS, SQL, SolarWinds, and Splunk preferred.

End-user support and training on communications systems/networks.

Administer network/cyber security policies and procedures.

Maintains current knowledge of relevant technology as assigned.

Participates in special projects as required.

Focused on identifying customer needs and maintaining customer satisfaction.

Perform assigned additional duties (Vehicle Monitor, Local Records Maintenance, Site Safety representative, etc.) if/when selected.

Required skills:

Must have an active Secret Level security clearance

Must hold active CompTIA IAT 8570 Level II (i.e.: Security+CE) certification or higher

Must have AA/AS and 1-3 years’ experience; or equivalent

Must be onsite in Rome, NY

Working Conditions:

This mission supports 24/7 x 365, shift work and weekends may be requiredWork may require some physical effort in handling equipment, boxes etc.

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