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Typical Duties:  

Configure and integrate new and existing network devices based upon client requirementsImplement network designs based upon design documents on time and within budgetDesign and implement network solutions according to client requirements on time and within budgetCreate work instructions and standard operating procedures based upon network implementation and designCreate and maintain network diagrams and documentsCreate documentation for network implementationAssist architects with design solutions and review and validate designs of network systemsAssist Operations with troubleshooting and root cause analysis for network incidents in the environmentsDrive problem resolutions to ensure business continuity and determine root cause analysis for all network problemsImprove quality and ensure consistent and timely resolution of incidents and implement necessary steps to prevent future incidentsAudit network devices to confirm network policies and guidelines meet or exceed targets for successfully audits  

Required Skills and/or Product Knowledge:

·         Experience with F5 LTMs and GTMs

 

                   and/or

 

·         Experience upgrading and installing firewalls (Checkpoint, Juniper, and/or Cisco ASA)

The following skills and experience are preferred: 

 

·         Experience with Cisco IOS/NX-OS switches and routers

 

·         Experience maintaining Cisco ASA devices for site-to-site and remote VPNs

 

·         Experience with network security tasks such as ACLs, firewall policies, VPN tunnels

 

·         Experience with redundancy

 

·         TCP/IP network protocols, static and dynamic routing protocols such as EIGRP, BGP and OSPF

 

·         Troubleshooting and root cause analysis of network problems such as routing/switching/firewalls and VPN tunnels

 

·         Experience with TCPDUMP, Snoop, Sniffer, and other network troubleshooting tools

 

·         Experience developing, documenting, and implementing network project plans

 

·         Follow-up and attention to detail with great customer service skills

 

·         Display a professional, responsible attitude and work independently

 

·         Ability to work on multiple tasks simultaneously in a high pressured environment

 

·         Work with remote, matrixed teams

 

·         Experience developing and maintaining processes, procedures and documentation (processes, user guides, etc.)

 

General requirements include extensive use of Microsoft Word, Excel, and PowerPoint; superior verbal and written communications; attention to detail; and organizational skills.  Prefer someone with an IT degree and experience in an ITIL environment.

Travel requirements:  Travel requirements to client locations are estimated at 5%.