Duration: Long term. At least 6 to 12 months+
Complete Description:
Installs networks and network technologies. Assesses configurations and recommends products based on specifications. Configures equipment and software, trains others, and documents solutions. Assists with network design. Experienced in technical services.
Skill
Required / Desired
Amount
of Experience
Expertise Rating
Microsoft
Required
5
Years
2 - Proficient
Virtualization experience
Required
2
Years
2 - Proficient
Server experience
Required
8
Years
2 - Proficient
Provide direct endpoint (PC, Tablet and Laptop) support
Required
5
Years
2 - Proficient
Expertise in supporting Microsoft based HW/SW ( Windows 7 and Windows 8 desktops, tablets and notebooks)
Required
5
Years
3 - Expert
Experience and working knowledge of Microsoft Office 2008/2010E
Required
1
Years
2 - Proficient
Configure and troubleshoot wireless and wired connectivity
Required
2
Years
2 - Proficient
Direct hands on experience in deploying and supporting PC's utilizing the Windows 7, and Windows 8 operating systems.
Required
2
Years
2 - Proficient
Experience and use of remote control tool sets (e.g. LANDesk) or equivalent.
Desired
2
Years
2 - Proficient
Knowledge of Active Directory and exchange concepts and administration.
Required
2
Years
2 - Proficient
Experience and knowledge of ghosting software & support of specialized apps.
Highly desired
3
Years
2 - Proficient
Experience with Call Tracking Systems.
Required
2
Years
2 - Proficient
Troubleshoot, diagnose, resolve hardware and software issues and document technical service requests.
Required
5
Years
3 - Expert
Experience supporting Windows 7 and Windows 8 desktops, tablets and notebooks in a networked environment.
Required
2
Years
2 - Proficient
Solid knowledge of TCP/IP networking & related network services (i.e., DNS, VPN, DHCP, etc.)
Required
3
Years
3 - Expert