The University of Pittsburgh’s Information Technology department (Pitt IT) is seeking a Senior Network Telecom Engineer. This technical position will participate in the analysis, planning, design, and development of enterprise network technologies delivering data, voice, and video to the University. This position will specifically engineer, implement, and administer networking technologies for the Oakland and regional campuses and engage in the service delivery functions of the Network Engineering team. Candidate must be highly proficient in all aspects of enterprise level voice and data networking with a focus on Cisco, Juniper, Palo Alto , F5, Avaya and other vendor LAN, WAN, WLAN wireless technologies. Position is responsible for the execution of network changes and upgrades aligned with the network architecture and departmental goals and objectives. This position will also perform hands-on testing and integration of new production network technologies and upgrades to include design packages, unit and system level test plans, system documentation and change management disciplines. Provide Tier 3 technical support for troubleshooting and problem resolution for all network systems and infrastructure. Position is on call 24×7 to fix network problems and provide extensive problem solving and leadership to the Network Operations Center and associated departmental teams. This position will also engage with customers and other departments within the University and provide subject matter expertise in the areas of Information Technology and networking. Ability to work remote required for this position. ------
Applicants should include salary requirements in cover letter.
Pitt Information Technology (Pitt IT) creates experiences that delight, inspire, and empower people to impact education, research, and the broader community. Your efforts will be supporting a world-renowned teaching and research facility. Pitt IT is committed to representing the diverse community we serve; to value and promote equity, humanity, and diversity. We encourage qualified individuals to apply and join us in leveraging the strengths of people belonging to every race, ethnicity, nationality, religion, gender, gender-identity, neuro-variance, sexual orientation, age, disability, and veteran status. ------ The University offers a robust retirement savings plan with 100% employer match, 150% after vesting. 11 Paid Holidays. Paid Vac, Sick, Personal. Add'l Winter Recess Paid Time Off. Paid Parental Leave. Above-average Employer Contribution toward Medical, Prescription Drug, Dental, Vision, Life, and more. Education benefits for staff, spouses/partners, dependents. Student loan assistance. Free transit pass. ------
Join the team responsible for strategy, implementation, and maintenance of technology at the University of Pittsburgh—ranked by Forbes among Amazon, CDW, Cisco Systems, Google, LinkedIn, and Microsoft as one of “America’s Best Large Employers.”
Provides expert-level technical support for diverse and complex voice infrastructure and/or equipment and determines, leads, and provides guidance on initiatives and tasks to maintain network/voice infrastructure. Provides top-tier end user support and serves as point of escalation for complex requests. Leads team members and determines efforts for the design of enterprise network/voice systems and for creating innovative network services.
Provides expert-level technical support for diverse and complex voice infrastructure and/or equipment and determines, leads, and provides guidance on initiatives and tasks to maintain network/voice infrastructure. Provides top-tier end user support and serves as point of escalation for complex requests. Leads team members and determines efforts for the design of enterprise network/voice systems and for creating innovative network services.
Must be able to move about campus to visit customer locations. Administer, maintain, and support the telecommunications infrastructure hardware and software systems that provide telephony, video, call processing service to the University units. Must have the ability to work with PC equipment and related hardware/software and telephony video-conferencing systems. Must have good written and verbal communication skills, as well as, analytical, organizational, and planning skills. Must have a proficient knowledge of IT. Must be able to work independently. Must have proficient knowledge of networking.