Job Overview:

The Network Engineer’s role is to assist in design, build, and implement network systems across the enterprise. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all local and wide area network connections, associated software, and communication links. This person will also troubleshoot network performance issues, as well as analyze network traffic and provide capacity planning solutions. Provides second and third level support to our customer base. Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance.

Work Location:

Works from home, but must live within 120 miles of Cincinnati for in-person team meetings, project discussions, trainings, etc.

Work Hours:

Full-time position: 80 hours bi-weekly Day shift

Job Requirements:

Associate's Degree or Diploma 
Equivalent experience accepted in lieu of degree
Technical knowledge of network systems, protocols, and standards 
Network management and analysis tools 
Working in and configuring switched and routed environment 
Hardware, software, and network connection troubleshooting
3-4 years experience in a related field

Job Responsibilities:

Provides network technical support to I.S. staff and users. Provide guidance to other I.S. Network Service members.
Assists in the planning and implementing of any improvement, modification, or replacement of network infrastructure components. Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts.
Monitors and analyze network performance across the organization’s LANs, WANs, and wireless deployments using sophisticated network management tools. Ensure the stable operation and efficient performance of company networks. Monitors system capacity to determine its affect on performance and recommend enhancements to meet new or changing network demands.
Demonstrates flexibility and initiative in seeking and/or accepting additional assignments.
Assists in resource planning, project scheduling, and project plan development. Plan and manage budgeting for network hardware and software procurement. Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services.


Working Conditions:

Climbing - Rarely
Hearing: Conversation - Consistently
Hearing: Other Sounds - Frequently
Kneeling - Frequently
Lifting 50+ Lbs - Rarely
Lifting 11-50 Lbs - Frequently
Pulling - Rarely
Pushing - Rarely
Reaching - Rarely
Sitting - Frequently
Standing - Frequently
Stooping - Rarely
Talking - Consistently
Use of Hands - Frequently
Color Vision - Occasionally
Visual Acuity: Far - Frequently
Visual Acuity: Near - Consistently
Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: 

Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service 
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community