**Description** **Introduction** Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Network Engineer today with HCA Healthcare. **Benefits** HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. + Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards) **_Note: Eligibility for benefits may vary by location._** Come join our team as a Network Engineer. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today! **Job Summary and Qualifications** JOB SUMMARY GENERAL: The position provides enterprise networking services and support for HCA, a global Fortune 100 company. This team often interacts with other HCA teams, business partners, vendors, and others, to effectively meet the business objectives and service level agreements of HCA. SPECIFIC: The NAS team is a high-performance team comprised of self-motivated network engineers whose primary responsibilities are top-tier network support (a.k.a. "break/fix"), critical escalations, and network Major Incident Response Team (MIRT) engagement. Team members are expected to respond promptly to infrastructure alerts, escalations by customers and/or company leadership and expected to respond immediately to patient and/or business impacting critical and MIRT events, as well as keep the team’s tickets in up-to-date status and the ticket queue at a low unassigned count. We are interested in candidates who are highly motivated, responsible, and customer centric. Even if you can’t check every bullet in the general responsibilities section, we invite you to interview with us! GENERAL RESPONSIBILITIES Responsibilities include knowledge and/or experience with but are not limited to the following. • Follow company standards, best practices, and documentation policies • Be able to work in a collaborative environment • Usage of terminal emulators (i.e., MobaXterm, PuTTY/SuperPuTTY, SecureCRT) • Knowledge of ServiceNow and/or Remedy ticketing systems will be helpful • Knowledge and/or experience of network monitoring, logging, and event tools • Troubleshooting/analyzing network traffic (switches/routers/firewalls, etc.) • Utilization of network monitoring tools, (i.e.: Splunk, NetFlow, Wireshark, Thousand Eyes, etc.) • Understanding of the 7-layer OSI model • Knowledge/understanding of IP addressing, variable length subnet masking • Knowledge of Layer 1 technologies (i.e.: fiber, copper, patch panels, and connector types) • Knowledge of Layer 2 technologies including VTP, 802.1Q trunking, spanning-tree, VLANs • Knowledge/understanding of WAN technology (i.e.: MPLS, VPLS) • General knowledge/understanding of Software Defined Network (SDN) • Troubleshoot/configure data center technologies (Nexus, ACI, VXLAN) • Troubleshoot/configure BGP/OSPF • Troubleshoot/configure network security technologies (i.e.: firewalls and proxies) • Troubleshoot/configure endpoint remote access solutions (i.e. Meraki, AnyConnect, Zscaler, etc.) • Troubleshoot/configure B2B VPN technologies (i.e.: Site to Site VPN) • Troubleshoot/configure load-balancing technologies (i.e.: f5 and/or A10) • Knowledge and/or experience of enterprise wireless technologies • Implementing adds/moves/changes for network technologies • Software/hardware device upgrades, LAN equipment configurations/provisioning • Knowledge and/or experience of network security technologies (i.e.: firewall and proxies) • Knowledge and/or experience of remote access/VPN technologies • Local area travel to all corporate campus buildings for network support may be required • Deploy/maintain complex nation-wide, enterprise WAN/LAN solutions, switching/routing technologies and topologies. (admin, deployment, troubleshoot experience is preferred) • Basic troubleshooting of WLAN • Certification, Proof of Concept, and/or integration testing • Meet ITG change management and project management requirements • Minimal travel for network analysis, network upgrades and customer network consultations • Act as a technical resource for projects, ensuring work is being completed accurately and on-time EDUCATION Associate’s degree preferred EXPERIENCE Minimum of one year of relevant work experience required OTHER/SPECIAL QUALIFICATIONS CompTIA or Cisco CCNA or equivalent experience preferred • Excellent written and oral communication skills • Must be responsive, responsible, and punctual • Must be able to excel in a great team environment • Must be able to function autonomously, when needed • Must show a high degree of initiative and self-motivation • Must be willing/able to participate in on-call rotation – this is required WORKING CONDITIONS & POSSIBLE PHYSICAL DEMANDS • Possible prolonged sitting at workstation • Professional attire and conduct are required at all locations • After-hours and/or weekend work will be required occasionally • Nashville area employees are required in-office a minimum of 2 days per week, sometimes more • Nashville area employees may be required to support network for Corporate Campus buildings • Should be able to lift network components to build, rack, and configure the devices HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Network Engineer opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!** We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.