Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.   

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. 

 

Nature of the position

In this pivotal role as a Senior Network Engineer, you will join a team of experienced network engineers at the forefront of shaping and expanding a worldwide infrastructure of a dynamic and growing company.

Your core mandate will involve implementing and operating cutting-edge enterprise network solutions.

Guided by our strategic vision, you will assist in deploying key initiatives in Europe and in other parts of the globe.

Main duties and responsibilities

Planning, documenting, and performing of network changes/extensions Orchestration of firewall rules and underlying network settings Designing and documenting the corporate network architecture (LAN/WAN/WLAN/SECURITY) Network security experience and awareness Operating and monitoring of the corporate network infrastructure Providing next level network infrastructure related support Designing network aspects of disaster recovery and operational security Maintaining, auditing, and improving corporate network & security standards Performing network related root cause analysis (RCA) and problem resolution Defining, monitoring, and reporting KPIs for network services/devices Managing proof of concepts, feasibility studies and other corporate initiatives. Hands-on experience in SDWAN technology, network design, and implementation preferred Acting as project leader for network related activities/projects

Reporting and collaboration

The holder of the position reports directly to Senior Networking management The position requires excellent communications skills along inter-department collaboration

 

Profile and education

Relevant network/IT related education (academic degree preferred) Excellent understanding of corporate network & data center application architecture concepts Excellent analytic skills Excellent understanding of at least four of the technical areas below: Security & firewall infrastructure (Multivendor) - mandatory Network infrastructure (Cisco CCNA) - mandatory VPN technologies/infrastructure Network design/management Network automation Network technologies (Layer1-Layer4) Good communication & technical writing skills Good team-player Independent, goal-oriented, and self-motivating personality Passion to deliver high quality standard levels Accuracy and high-risk awareness Excellent English language skills (oral & written) Willingness to travel and to perform standby on-calls

Specific skills and knowledge

Min 5 years of professional experience in senior network engineering roles Practical experience in enterprise network & security Plan/Build/Run setup Work experience within an international/multicultural environment preferred Ability to work with teams distributed in different time zones

 

 

Company Benefits

Company stocks Annual merit increase based on performance 15% night shift differential pay Paid Leave with Cash Conversion HMO with free dependents Retirement Plan Life Insurance While on work from home setup: Internet and meal allowance are provided Employee Assistance Program for mental and social well-being Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women)

#LI-Remote, #LI-JM2

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer. 

Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia. 

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.  

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.