Location: Richland, Washington
Title: Network Engineer IV
Schedule (FT/PT): Regular Full Time
Travel Required: Yes (0-25%)
Clearance: Ability to Obtain

North Wind Solutions is a Government contracting small business with operations at military and civilian installations across the United States. The company’s focus is facilities operation and maintenance, waste management and radiological services, security control and force protection, and environmental services.

POSITION PURPOSE:
In support of the Northwind IT Infrastructure organization, this position will be part of a team responsible for supporting the Hanford's Information Management System.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide Tier-2 troubleshooting support, working with the user support team and the operations staff to effectively manage and communicate issues and perform problem analysis to resolution on a 24/7 schedule. As such, lead problem-solving efforts often involving outside vendors and other support personnel and/or organizations.Manage the day-to-day technical operations of core, distribution, and access layer switching equipment (routers, gateways, switches).Manage the day-to-day technical operations of firewall administration.Maintain documentation of network transport, distribution, access layer, firewall.Develop and maintain a positive and effective relationship with peers, staff supporting Information Management subcontractors and customer base. This includes communicating effectively, oral and written. Exercise sound judgment and discretion as well as working well under pressure on short turnaround assignments.Communicate and present technical information, products, or services clearly and effectively to varying audiences.Assist in administering and ensuring technical security compliance with the site security plan and cyber security initiatives applicable to the computing services environment maintaining confidential and specialized information, organizational policies, procedures, and operations.Perform work safely and in compliance with environmental obligations using the core functions and elements of the Integrated Safety Management System and Environmental Management System.Ability to effectively prioritize and execute tasks in a high-pressure environment.Arrange scheduled network upgrades.Report network status to key stakeholders.

MINIMUM QUALIFICATIONS:

Education and Experience:

Bachelor’s degree in computer science related field with 8+ years’ work experience.Experience and success with LAN, WAN, and WLAN design and implementation.Experience with network capacity planning, network security principles, and general network management best practices.Minimum 8 years’ experience designing, implementing, managing, and supporting enterprise level IP networks.Excellent hardware troubleshooting experience.Experience working in a team-oriented, collaborative environment.

Skills and Abilities:

Knowledge of core routing and switching design principles, best practices, and related technologies.Working technical knowledge of current network hardware, protocols, and Internet standards, including routers, switches (layer 2/3), firewalls, remote access, DNS, BGP, OSPF, EIGRP, VLAN, QoS.Ability to upgrade network equipment to the latest firmware releases.Ability to provide support during non-standard business hours and be on call 24 hours a day, 7 days a week as needed or as scheduled.Strong interpersonal, written, documentation and oral communication skills.Able to conduct research into networking issues and products as required.Ability to present ideas.Highly self-motivated and directed.Able to effectively prioritize tasks in a high-pressure environment.Strong customer service orientation.

Special Requirements:

Must be a US Citizen.Must be able to pass a pre-employment drug test and background check.

PREFERRED QUALIFICATIONS:

CCNA certification or higher desired

PHYSICAL DEMANDS:
Lift up to 50lbs. work in isolated, air-conditioned data centers.

WORKING ENVIRONMENT:
Primary work location will be home office, occasional will be required to visit data centers or other hardware locations

North Wind offers a competitive pay and benefits package to include health, life, and disability insurance benefits, 401(k) with company match, generous paid leave and tuition reimbursement for eligible employees. As a company, we are committed to employee wellness, professional development, and work-life balance. We value safety, reliability, and commitment to our people! For more information about our benefits or hiring philosophy, visit the North Wind Career Opportunities Page.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The nature of those accommodations will be determined on a case-by-case basis. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact our Helpline +1.208.528.8718 or use the Request for Reasonable Accommodation form to get assistance.

North Wind is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion, or other legally protected status. All qualified applicants will receive consideration for employment without regard to their protected veteran status and will not be discriminated against on the basis of disability.

Proof of citizenship will be required as a condition of employment.

Candidates may be required to obtain and hold a Secret or Higher US Government Clearance.