Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Information Technology (IT)

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime.

Those in network engineering at PwC will focus on designing and implementing secure and efficient network infrastructures to support organisational communication needs. Your work will involve assisting in seamless connectivity and increasing performance for client networks.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Respond effectively to the diverse perspectives, needs, and feelings of others.Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.Use critical thinking to break down complex concepts.Understand the broader objectives of your project or role and how your work fits into the overall strategy.Develop a deeper understanding of the business context and how it is changing.Use reflection to develop self awareness, enhance strengths and address development areas.Interpret data to inform insights and recommendations.Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Technical Skills

Responsible for working with diverse teams across PwC Internal and external clients cross the globeInstalling, configuring, and supporting Network (Routing and Switching) , and Security infrastructure as OEM Cisco and Palo AltoDemonstrates proven thorough knowledge and success in role as L3/L4 Network support with multiple data centers, global operations and WAN connectivity, which includes the following areas:Planning, implementing, monitoring and maintaining a data network that consists of routers, switches, firewalls, load balancers, SDWAN, Cloud Infrastructure (AWS, Azure preferred)Troubleshoot, diagnose and resolve software, hardware, and other network related problems including high availability systemsDemonstrates proven extensive knowledge about, and success in roles involving, the setup of high availability SystemsProactively monitoring overall network performance and taking action to correct deficiencies.Troubleshooting issues across multiple layers including application servers, databases, network/firewall, or end userExposure to Cisco Call Manager and basic operations and maintenance KnowledgeDefining, evaluating, and implementing any design or configuration changesWorking with third-party service providers to establish quality and consistent delivery of service to published SLAsProviding technical guidance and coordination with onsite / offshore teamsExpanding personal knowledge of the network & cloud industry, services, and innovations

Preferred Knowledge/Skills:

Demonstrates thorough abilities and/or a proven record of success as a team leader including the following areas:

Fostering team commitment to tasks and influencing key people inside and outside of the group;Demonstrating a flexible communication style based on the audience (i.e., eliminating technical jargon when needed or deep diving into technical details with the development team);Collaborating with cross-functional teams, building relationships and achieving results without a direct reporting relationshipCollaborating with Solution, Application and Data Architects to understand and enable our rapidly evolving development infrastructureImplementing a monitoring and review process to proactively manage needs and establish uptime, stability and reliable access to apps/platformsEstablishing all issues are resolved in a timely manner, while maintaining customer satisfactionCoordinating the escalation of major technical service issues to the appropriate teams within PwC IT/CloudSupporting provider/3rd party as neededCommunicating planned infrastructure activities proactively to the stakeholdersPerforming necessary security monitoring, log analysis, and collecting performance metrics for continuous monitoring and improvementLeading continual efforts to automate processes and procedures around apps/ platform infrastructure and provide reliable performanceStrong communication and interpersonal skills.Ability to work independently and as part of a team.Detail-oriented with strong organizational skills.

Preferred Qualifications and experience

Graduate in Science with preference around computer science

6-8 years of experience in Implementing and Managing Enterprise Network

Experience in working with a group of 10+ team members with Pan India locations

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Amazon Web Services (AWS), Analytical Thinking, Cloud Computing, Cloud Infrastructure, Cloud Networking, Cloud Virtualization, Communication, Creativity, Cybersecurity, Embracing Change, Emotional Regulation, Empathy, Firewall (Network Security), Inclusion, Infrastructure Management, Intellectual Curiosity, Intrusion Detection, Learning Agility, Maintenance Troubleshooting, Network Access Protocols, Network Design and Deployment, Network Fault Diagnosis {+ 22 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date