Description: Implements and troubleshoots enterprise-wide voice Technologies, including phone systems, voicemail applications, unified communications CTI and call center applications, IP telephone integrations along with related server management and application administration. Responsible for installation, maintenance and troubleshooting of communications hardware, and voice circuits as well as project management of telecom initiatives and support of peripheral systems. What you will do • Provides technical expertise implementing and supporting various phone systems throughout RHS. Avaya Aura solutions (Communications Manager, System/Session Manager, Messaging) • Installs, implements, programs, modifies, moves adds/changes to phone systems and related applications. Ensures system changes and system documentation are properly updated and maintained. • Assesses and Analyzes customer issues. Provides technical diagnosis and general technical support. Troubleshoot communications hardware and voice circuits. Implements solutions to maintain efficient operations and system integrity. • Provides training and expertise to end users regarding telecommunications systems. Provides timely and thorough response to customer inquiries to determine and repair technical issues. Skills and Abilities: • Knowledge of TCP/IP and related network services (ie. DHCP, DNS, etc) , communications protocols and standards. General understanding of ethernet, SIP, H.323, digital, analog service delivery. Knowledge of server virtualization, operating systems, (ie Linux, windows, etc.) • Experience supporting end users • Outstanding communications skills-oral, written and presentation • Ability to work within high-functioning teams • Ability to thrive in a dynamic environment • Strong organizational skills and attention to detail Skills: Network engineering, Avaya, cisco Additional Skills & Qualifications: Looking for an Avaya skillset or Avaya engineer telecommunications engineer, doesn't have to be Avaya (as long as you understand the concepts, it's command changes at this point) This manager has worked at Cisco communications environment, worked in Avaya environment, there are similarities just different commands. Looking for advanced level of telecommunications skills preferable in Avaya environment. Benefits: Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  If eligible, the benefits available for this temporary role may include the following: § Medical, dental & vision § Critical Illness, Accident, and Hospital § 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available § Life Insurance (Voluntary Life & AD&D for the employee and dependents) § Short and long-term disability § Health Spending Account (HSA) § Transportation benefits § Employee Assistance Program § Time Off/Leave (PTO, Vacation or Sick Leave) About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.