Network Infrastructure Technician - Tier 1
General Dynamics Information Technology
**Req ID:** RQ190059
**Type of Requisition:** Regular
**Clearance Level Must Be Able to Obtain:** Top Secret/SCI
**Public Trust/Other Required:** None
**Job Family:** Systems Administration
**Skills:**
Network Infrastructures,Networking Hardware,Network Support
**Certifications:**
Security+, CE - Sec+ CE
**Experience:**
1 + years of related experience
**US Citizenship Required:**
Yes
**Job Description:**
**Network Infrastructure Technician - Tier 1**
**Job Description:**
GDIT is looking for a Network Infrastructure Technician - Tier 1 to support all aspects of network operations activities and projects for the USCENTCOM Information Technology Services (CITS) Program supporting the USCENTCOM J6 in Tampa, FL.
**Duties and Responsibilities:**
Assist in the maintenance, support, and troubleshooting of our network systems, ensuring efficient and secure operations. This is an entry-level in network administration, offering growth opportunities and hands-on experience with network hardware, software, and various IT tools.
**Education and/or Certifications:**
**Required:**
- High school diploma; Associate's degree in Information Technology, Computer Science, or related field is preferred.
-Applicable DoD 8140 or DoD 8570 Certification
-Excellent problem-solving and analytical skills, with a proactive approach to identifying and mitigating potential network issues.
-Strong interpersonal and communication skills to convey technical information to non-technical staff and coordinate effectively across teams.
**Desired:**
- Cisco Certified CCNA, CCNP
**Required Skills:**
-Eagerness to learn new technologies and take on additional responsibilities over time.
-Basic knowledge of TCP/IP, LAN/WAN technologies, network protocols, and familiarity with network hardware.
-Assist in monitoring, troubleshooting, and maintaining network infrastructure, including switches, routers, and firewalls.
-0 - 2 years of experience in network support or IT helpdesk roles is a plus
-Support the installation, configuration, and testing of network hardware and software, ensuring connectivity for all devices and end-users.
-Strong analytical skills with a focus on troubleshooting and diagnosing network issues
-Ability to communicate technical issues clearly and professionally with non-technical staff.
-Respond to user inquiries and issues related to network connectivity, performing basic diagnostics, and escalating more complex issues as needed.
-Maintain detailed records of network configurations, incidents, and changes in network topology.
-Update network diagrams, inventories, and other related documentation.
-Work closely with senior network technicians, IT support, and other departments to ensure seamless network operations and assist with ongoing projects.
-Basic understanding of network security concepts.
-Basic understanding of VPN Technologies (IPSEC, DMVPN, S2S, L3VPN, VPLS)
-Basic understanding of the following routing protocols: EIGRP, OSPF, and BGP
-Ability to work weekends and evening hours as needed
-Ability to work independently with little direction and guidance
-Review and/or approve Network engineering documentation to ensure that processes and specifications meet Network needs and are accurate, comprehensive, and complete
**Desired Skills:**
- Experience with USCENTCOM and familiarity with its mission
- Knowledge and familiarity with USCENTCOM’s IT environment
**Clearance Requirement:**
- Active TS/SCI
**Travel Requirements:**
- Required USCENTCOM Exercise support of up to 10% Travel during the Year to OCONUS Locations
The likely salary range for this position is $85,000 - $115,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
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