GDIT is looking for Network Operations ASI Coordinator supporting the USCENTCOM Information Technology Services (CITS) Program supporting the USCENTCOM J6 in Tampa, FL. The successful candidate must be a team player, be willing to work outside of normal business hours (Nights/Weekends) in a 24/7 365-day Network Operations Center (NOC). 

Duties and Responsibilities:

- Responsible for the overall management of intra/inter theater Authorized Services interruptions throughout the Area of Operations

- Prioritizing and managing ASI Requests as appropriate

- Processing, de-conflicting, and tracking component ASI requests

- Provide impact assessments on network systems due to requested ASI

- Deliver resolution to components with conflicting resources and requirements as pertaining to ASIs

- Gather accurate information regarding outages, security calls that affect enterprise-wide services, and maintenance on USCENTCOM systems

- Completing trouble tickets using USCENTCOM approved systems and providing reports for situational awareness

Education and/or Certifications:
Required:

- 5+ years of relevant experience and BS/BA degree or equivalent work experience in lieu of degree.

- COMPTIA Security+ CE Certification

Desired:

- Master’s Degree with a focus in communication, computer science, engineering, or a related field of study

- ITIL V4 Certification

Required Skills:

- Working knowledge of Microsoft products like Outlook, Word, Excel, Power Point, and MS Project

- Strong interpersonal and presentation skills for interacting with team members and customers.

- Demonstrated strong analytical and problem-solving skills in making the appropriate technical decisions.

- Must be motivated, adaptable, flexible, and able to produce quality results in an evolving, fast-paced environment.

- Excellent organizational and follow-up skills with strong attention to detail.  

- Ability to work in a team environment.

Desired Skills:

- Experience with USCENTCOM and familiarity with its mission

- Knowledge and familiarity with USCENTCOM’s IT environment

Clearance Requirement:
- Active TS/SCI clearance required
 

Work location/Work hours and travel Requirements:

- Work location is MacDill AFB, Tampa FL.

- Must be willing to work outside of normal business hours (Nights/Weekends) in a 24/7 365-day Network Operations Center (NOC). 

- Required USCENTCOM Exercise support of up to 10% Travel during the Year to OCONUS Locations

WHAT GDIT CAN OFFER YOU:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology and the ability to make a real impact on the world around you.

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