Network Operations Center Intern
Sheetz
This position offers a base hourly range of $12.50 - $21.48 per hour, depending on experience and qualifications, plus bonus based on company performance. One of the MANY work perkz at Sheetz is quarterly employee bonuses based on company performance! And there’s more – A LOT more… like competitive salaries, PTO and parental leave, 401k match and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts! The internship program is scheduled to take place from May to August. OVERVIEW Assist in various tasks within the Network Operations Center. Support the team and help keep store networks and equipment available and maintained. RESPONSIBILITIES (other duties may be assigned) • Manage and resolve support tickets from the service queue efficiently and effectively. • Collaborate with onsite technicians to set up and provide ongoing support for store equipment. • Handle inbound phone calls to provide technical assistance and support. • Coordinate with other departments to successfully execute and complete project-related tasks. QUALIFICATIONS Education • Currently pursuing a Bachelor’s degree in Information Technology, Management Information Systems, Computer Science, or a related field required. Experience • No experience required. • Previous networking knowledge preferred. Licenses/Certifications • None Tools & Equipment • General office equipment ACCOMMODATIONS Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
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