Houston, TX, USA
20 hours ago
Network Operations Manager
 Prior experience managing teams across multiple time zones and international locations. • Several years demonstrated experience in Networks. • Strong leadership skills and taking ownership of problems.
  Strong written and verbal communication skills Strong and detailed technical experience in Networks, specifically with experience of Cisco, Meraki and Palo Alto vendor equipment. Ability to lead from the front in owning complex technical network problems and be a 4th level mentor and focal point for your team. Experience of cloud networks and cloud connectivity, Megaport, Equinix ExR, Azure, AWS, Oracle etc. Ability to troubleshoot and resolve complex network issues. You will provide troubleshooting and configuration support using your strong technical skills in IP networking. Strong documentation skills, ensuring network diagrams and documentation are kept accurate and up to date. Good experience using MS Visio is a must. Manage network related projects, office moves, equipment refreshes, migrations, changes etc. ensuring standards are strictly adhered to. Ensure the network equipment is kept up to date with refreshes and maintenance to standard where necessary. Good working knowledge of Service Now will be an advantage.  Reviewing and keeping on top of the Network Operations ticket queue will be a key part of the role ensuring faults are responded to and resolved quickly and efficiently for the user community. Working on Incident / Change / Problem tickets and to be part of all Major IT Incidents. Experience with managing 3rd party service providers, telcos and working with outsource partners across the globe on performance, problem diagnosis and resolution is a key part of the role. Experience with terraform scripting would be a strong advantage. Experience and use of Network automation tools would be an advantage. Experience of Aruba ClearPass/802.1x will be a key advantage. You should have detailed and extensive Cisco switch configuration knowledge and detailed knowledge of corporate LAN configuration.  Knowledge and experience of Data Centre environments.   Knowledge or Solarwinds network monitoring tools is a key advantage. Knowledge of IP address management tools Candidate should have routing protocol knowledge. BGP/OSPF/EIGRP/Static routes Candidate should have Palo Alto Firewall and Panorama knowledge. Candidate should have Meraki Wireless technology skills and a detailed knowledge of configuring, managing and troubleshooting corporate WiFi networks. Candidate should have strong network troubleshooting skills.
Technical/Industry Experience and Qualifications Requirements: 
Ability to establish effective working relationships with peers and other teams. Adopt a sensitive approach towards confidential information and maintain integrity. Adopt a flexible approach to work and be available in support of your team as required.
Education – Qualifications, Accreditation, Training:

Required:
CCNP/CCIE certified or equivalent experience required.
Preferred:
Bachelor’s Degree is preferred. 
JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

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