Network Perimeter Security Operations Director
ABM Industries
**Overview**
**Responsibilities:**
+ The ideal candidate brings deep technical knowledge in network technologies, operational experience, cybersecurity, a strategic approach to overall network performance and security improvements, with a history of successful leadership in process optimization at the enterprise level.
+ Service oriented mindset, strong organizational capabilities for running multiple highly technical projects and support activities across a large and complex environment.
+ Lead the development and execution of strategic initiatives for infrastructure and perimeter security improvements.
+ Work with executive leadership to align security process improvements with organizational goals and regulatory requirements.
+ Provide expert guidance to internal teams and stakeholders on best practices for securing network and perimeter infrastructure.
+ Conduct comprehensive assessments of current security processes related to infrastructure and perimeter defense, identifying areas of risk, inefficiency, and improvement.
+ Develop and implement process improvements that streamline security operations and enhance the overall security posture of the organization.
+ Establish clear KPIs to measure the effectiveness of security processes and improvements, providing periodic reports to senior leadership.
+ Work closely with IT leadership, project managers, and other business units to support cross-functional initiatives and enterprise-wide projects.
+ Communicate effectively with senior management and stakeholders to provide updates on network status, challenges, and initiatives.
+ Participate in strategic planning and decision-making processes to align network infrastructure with the company’s evolving needs.
+ Develop and implement a strategic roadmap for network growth and enhancement, ensuring alignment with business objectives.
+ Stay abreast of emerging technologies and industry trends, evaluating their potential impact on the organization’s network architecture.
+ Lead the implementation of innovative networking solutions to improve performance, reduce costs, and enhance the user experience.
+ Oversee the design and implementation of security architecture related to network infrastructure, including firewalls, intrusion detection systems, VPNs, and other perimeter security measures.
+ Ensure all infrastructure security solutions meet industry standards, compliance requirements, and best practices.
+ Process creation experience aligning workflow with a support focus to improve the network experience for ABM team members.
+ Ensure the stable operation of the corporate enterprise network including planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware & software.
+ Supervise day-to-day operations of their team making sure everyone is contributing appropriately, distributing the workload evenly while ensuring motivation and performance levels are maintained.
+ Lead by setting a good example (role model) - behavior consistent with words. Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort.
+ Provide leadership and mentorship to members of the team, fostering a culture of continuous improvement.
+ Ensure team alignment with project goals, facilitating collaboration and knowledge sharing across teams.
+ Encourage creativity, responsible risk-taking, & constant improvement amongst the team. Recognize & celebrate team & team member accomplishments & exceptional performance. Intervene when necessary to aid the group in resolving issues.
+ Strong Client Service focus, ability to communicate with both a technical and non-technical audience.
+ Communicate clear instructions to team members & hold them accountable to goals & objectives.
+ Provide regular status reports on tasks accomplished, current issues and progress toward goals.
+ Communicate to business clients, technical teams and management in a consistent manner making complex technical issues and solutions clear, simple, and understandable.
+ Leads a team that provides level 3 support for client issues that cannot be resolved by other support tiers.
+ Manage vendor relationships and evaluate the performance of third-party vendors and service providers.
+ Provide capacity, performance, uptime, and security reporting as requested. Implement industry best practices in terms of availability planning, security, scalability, and change management.
+ Ensure team member growth by actively communicating career progression and training plans as well as monthly status meetings with each team member.
**Technical Qualifications:**
+ Bachelor’s degree in computer science, Cybersecurity, Information Technology, Information Systems or related technical discipline and/or related field experience
+ 10 years’ experience as a leader in Information Technology
+ 7 + years of experience in Network Engineering
+ 5 + years of experience in Security Operations
+ 3 + years of experience with Cloud computing (Azure, AWS, or GCP)
+ Experience with cloud-based security platforms (ZTNA)
+ Experience with ServiceNow or another industry standard ticketing and change control system.
+ Technology leader in the security space with solid foundation of network security, including IDS/IPS, firewalls, and DDoS mitigation techniques.
+ History of Excellent Client Service Skills (communications & relationship management)
+ Experience running multiple large technical projects simultaneously.
+ Communicates well both verbally and non-verbally.
+ Strong problem-solving and decision-making skills
+ Ability to work effectively and with minimal direct supervision.
+ Ability to translate business requirements to technical deliverables.
**Preferred Qualifications:**
+ Demonstrated experience as a team lead, managing people, as well as technology.
+ Experience in the implementation & support of network & firewall technologies, specifically: CISCO, FortiGate, Checkpoint, Juniper, and/or Palo Alto, Virtual Firewall appliances
+ Certifications (CCNP, CCDP, CWNA, CWNP, CCIE, CISM, CISSP CISA) or equivalent experience
+ Knowledge in one or more: NIST 800-144, CIS, CSA-CCM, ISO (27040, 27017, 27001).
+ Project Management, PMP and/or ITIL experience
+ Enterprise Network Monitoring software experience (SolarWinds Orion)
+ Strong knowledge of VoIP technologies, video conferencing systems, and collaboration tools (e.g., Cisco, Microsoft Teams, Zoom, Ring Central).
+ ITIL Foundation certification desired
+ Must have the ability to provide documentation verifying legal work status.
+ Ability to read and speak the English language proficiently to communicate with others, understand and interpret safety instructions, and to respond to inquiries.
+ Ability to understand and comply with ABM guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines.
+ Excellent verbal and written communication skills required.
+ Ability to communicate program standards and requirements.
+ Excellent analytical and quantitative skills and experience
REQNUMBER: 104310
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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