RESPONSIBILITIES:

Provide technical leadership, use networking and operating systems aptitude, and act as a project manager
and escalation resource for all technical tasks. Participate in kickoff meetings, build solution implementation roadmaps, and collaborate with Project Managers, Technical Leads, and Senior Engineers to ensure successful execution of project plans, as
required by customers. Research and analyze current industry best practices, new technologies, and information security
developments that aid in the detection and mitigation of critical deficiencies. Stay informed on the latest industry trends and solution capabilities and establish best practices and policies
for network system design and implementation. Create and/or evaluate technical designs for customer systems, develop test plans, build a proof of concepts
and participate in design reviews to ensure alignment with customer's business requirements. Drive post-project debrief sessions, archive intellectual property and transfer knowledge to Sales, Engineers,
Managed Services, Technical Architects, and other teams. Provide leadership, mentoring, coaching, career development and feedback for performance management to a
highly technical team. Assist our sales engineering teams by providing technical input, design consultation. Oversee strategic planning, creation, execution, and completion of projects that align with the business needs,
continuity, and growth. Ensure project milestones and goals are met promptly and effectively. Act as the highest escalation point within the engineering department for chronic or unknown network issues.
Measure and report on network capacity, health, and performance. Communicate progress updates timely and effectively to stakeholders and service partners as appropriate. Direct leading-edge practices, tools, and technology heavily leveraging automation. Design and build leading-edge proof-of-concept (POC). Support multiple ongoing projects while collaborating with your team to prioritize key tasks and milestones. Maintain and create documentation templates, including Design and AS-Built documentation. Build understanding of Cisco technologies across networking, collaboration, cloud, IoT and security. Other duties as required or assigned.

 

 

MINIMUM QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Bachelor's degree in Computer Science, Information Technologies or related field, or an equivalent combination of
experience, education, and training At least five years’ experience with network and infrastructure technologies in service providers or large-scale networks Detail-oriented, organized, inquisitive, and open to learning from all sources Experience with all aspects of the system implementation process of system design, configuration, customization,
integration, testing and support Experience designing, developing and deploying Triple Play Service Provider Architecture and/or large enterprise networks Strong understanding of technical troubleshooting methodology Ability to collaborate with cross-functional teams in a high-pressure environment to ensure deadlines are met post-sale Natural collaborator with the ability to rally internal and external partners to a cause Deadline-driven with the ability to multi-task and manage change with shifting priorities. Must be able to provide own transportation to various locations in organizational service area

 

PREFERRED QUALIFICATIONS:

At least eight years professional experience working in large-scale networking environments or service provider At least eight years’ experience with internet routing protocols and concepts, and network operating systems such as Cisco IOS and Junos CCIE Service Provider/Data Center/Enterprise; Automation via Bash/shell scripting and Perl/Python programming Knowledge of network analysis fundamentals and robust troubleshooting skills; specifically, network performance analysis Excellent IP networking fundamentals and extensive experience in the application of IP protocols Experience with major router platforms (specifically with Cisco ASR 9000 Series and Juniper MX/PTX Series)

BENEFITS:

We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including: Comprehensive Healthcare/Dental/Vision Plans 401K Retirement Plan with Company Match Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!) Paid Volunteer Time Paid Parental Leave Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service Employee Referral Bonuses Exclusive Entertainment Discounts/Perks

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