**Introduction** Hiring manager and Recruiter should collaborate to create the relevant verbiage. **Your role and responsibilities** An Onsite FMS Network Support Engineer is responsible for maintaining, troubleshooting, and optimizing network infrastructure at a client location. The role involves ensuring seamless network operations, minimizing downtime, and providing immediate support to users and IT teams. * Maintain and troubleshoot network infrastructure, ensuring minimal downtime. * Provide immediate support to users and IT teams for network-related issues. * Optimize network performance and implement necessary upgrades. * Collaborate with vendors and IT teams for seamless operations. * Monitor and manage network security, firewalls, and other security appliances. **Required technical and professional expertise** * Strong knowledge of TCP/IP, DNS, DHCP, VLANs, and Routing Protocols (OSPF, BGP, EIGRP). * Experience with networking devices such as Cisco, Juniper, Fortinet, Palo Alto or equivalent. * Hands-on experience with firewalls, load balancers, and security appliances. * Familiarity with network monitoring tools and ITIL frameworks. * Strong problem-solving and analytical skills. * Onsite at Client Location - Direct interaction with users, IT teams, and vendors. * Rotational Shifts or Business Hours - Depending on SLA requirements. * Growth Opportunities - Potential to move into Network Administrator, L3 Support, or Security Engineer roles **Preferred technical and professional experience** * Ability to work independently and under pressure. * Excellent communication and client-handling skills. * Good documentation and reporting abilities.