Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs. 

Network Services Specialist engineer will be part of agile Network Services Operation and Network Tools squad.  The candidate to have strong foundation and understanding about Network Technologies, perform implementation, have problem solving and network troubleshooting skills, drive to ensure robust network performance, and support virtual private network secure communications for end users. The successful network specialist engineer will support, manage and implement network infrastructure to its high ITIL standards:

The individual works with products or solutions on multi-vendor hardware and operating system.

Supports/troubleshoots network issues and coordinates with vendors and telco carrier for installation of such items as routers, switches and circuits.

Diagnose and troubleshoot network issues for global Kyndryl network infrastructure.  

Act as an escalation point for network engineers to resolve complicated network issues.  

Apply industry’s best practices / standards to analyse and resolve network issues and incidents.  

Perform network infrastructure health checking, patching, vulnerability scanning, and reporting.   

Effective and supportive collaboration with team members and other IT organizations to successfully support network operations.

Use of collaborative tools to communicate with customers and partners to address operational issues.

Support the drive for continual operational improvement.

Coordinate activities with OEMs partners. - Juniper, Cisco, Palo Alto and other technologies partners and drive timely resolution for complicated network issues. Individual to be responsible for working on complex networks, tooling & automation and related network architectures and solutions.

Ensure security compliance posture is established and maintained in delivering solution.

Ability to create process and technical documents.

Must have worked on network transition and transformation projects.

Assist in project planning, cost analysis and vendor comparisons.

Ability to design, implement and support Network tools Platform.

Your Future at Kyndryl
At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers – including new wireless and 5G technologies – not yet adopted by most companies.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

Minimum, 10+ years’ experience on Data Center & Campus network (Wired and wireless), SD-WAN (Cisco and Prisma) architecture, SD Access and other SDN offerings.

In-depth knowledge of Enterprise Networking including TCP/IP, Routing and Switching concepts.

In-depth knowledge on Routing Protocols like BGP, OSPF.

In-depth knowledge on Ansible automation Platform and scripting.

In-depth knowledge on configuration and troubleshooting Protocol like BFD, Spanning tree, L2TP, Stackwise Virtual.

In-depth knowledge of Network management protocols like, SNMP, IPFIX, SFLOW, ICMP.

In-depth knowledge of Network Tools - Cisco ISE, Cisco Catalyst Center, ScienceLogic, ThousandEyes, NetProfiler, Ansible Tower, Everbridge xMatters, Cortex XSIAM, NetBox, Infoblox, ServiceNow. 

Concept and experience of Network Automation/orchestration using API & SDK’s offered by OEM, work knowledge of Python scripts development for simple automation.

Knowledge of Firewall, Proxy and security and IP Services (DNS/DHCP) products and tools.

Knowledge of Network Capacity and Performance management.

Preferred Technical and Professional Certification

CCIE, CCNP, CCNA or equivalent technical knowledge and Ansible Tower or Scripting skills.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.