Kforce has a client in Detroit, MI that is seeking a Network Support Analyst. Embark on a journey with a Detroit-based automotive giant, where technology isn't just a tool-it's the essence of innovation. Our client is a powerhouse, crafting not just vehicles, but a legacy of tech-driven evolution. Responsibilities: * Providing end-user, network, infrastructure, and application support through creative thinking and latitude is the key to success in this role * Support for end users involves a growing set of tools and software that allows remote analysis and resolution of problems * Visit manufacturing floors for inspections and troubleshooting, as well as to interact with different production team members and executive * On their feet throughout the day, lifting, climbing, and maneuvering stairs and ladders to reach screen-guarded areas * Provide production shift support by operating as a focal point to address all IT related requests and coordinate resolution of IT related incidents; The shift you work (1st, 2nd, 3rd) depends on the plant/location where you work and can vary * Build and support End-User Devices (PCs, Printers, Scanners, Mobile Phones, VOIP phones, Motorola Radios, and Tablets) * Use remote PC management tools to assist users and other corporate IT tools to perform software patching/installation, asset management and change management functions * Support all managed LAN, WAN, and WLAN network infrastructure, including managed Supplier networks, distributed antenna system (DAS) for mobile phones, and plant radio systems * Support the incident management process to coordinate issue resolution * Support the label printing process at locations where IT has responsibility * Complete assigned IT project tasks; Projects are highly centralized/owned by other IT teams, however we play an integral role in site-level implementation and execution