Network Systems Analyst
Kforce
Kforce has a client in Saint Louis, MO that is seeking a Network Systems Analyst.
Responsibilities:
* Perform analytical and operational tasks in support of cloud, network, and enterprise infrastructure services
* Rack, stack, configure, manage and analyze cloud, network, security, and wireless infrastructure
* Provide feedback to engineers for continual service improvement
* Review engineering designs and validate/develop operational procedures and practices
* Serve as cross-functional bridge between engineering teams and customers, ensuring positive outcomes that meet the customer expectation
* Provide troubleshooting and on-call support for cloud, network, security, and wireless services
* Work in partnership with engineers to evaluate, document, and deploy new products and services
* Rack, stack, and configure network, wireless, security, and cloud components
* Troubleshooting/incident management efforts for faulty hardware and configurations
* Review of engineered systems and documentation
* Analyze against customer expectations and provide continual service improvement feedback to Engineering groups
* Participate in after-hours maintenance including on-call, security patching, scheduled maintenance, etc.
* Deliver service requests for infrastructure customers (DNS, DHCP, Certificate, VIP, etc.)
* Use appropriate IT Service Management practices, including ticket updating, customer communication, change management, time tracking, and project updates
* Perform other duties as assigned
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