At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

U.S. Bank is seeking a Network Systems Specialist with managed file transfer, project analysis and IT data tools experience to contribute toward the success of our technology initiatives. 

Responsible for analysis, application and design of managed file transfer solutions targeted to expand or implement new service solutions for internal or external customers.

Consults customers through the implementation process and education, as appropriate, to ensure timely implementation. 

Responsible for systems analysis and design for solution that aligns corporate standards with customer requirements.

Analyze customers request, validate for completeness of information and alignment with current standards.  Appropriately refer non-standard implementations as directed.

Communicates required standards and discusses options for compliance with internal or external customers.  Provides information for successful implementation. 

Ensures completeness of implementation records and accuracy of data entry.

Updates appropriate data within implementation workflow tool. Reports on project progress, service level agreement attainment, and customer issue escalation.

Completes appropriate forms or processes for customer requests, which require additional network security access.

Performs validation testing for all new data transmission set-ups with internal or external customers. 

Completes testing documentation, as required, for customer testing.

Coordinates with application teams, as needed, for a complete customer test.

Advises and discusses the implementation standard with customers and provides additional information, as required, for a successful implementation.

Trains customers on the production process of the implementation.

Successful applicants will exemplify US Bank's ethical principles of uncompromising integrity, respect for others, accountability for decisions and actions, and good citizenship.

Basic Qualifications

Associate's degree or equivalent work experience

At least 3 years experience with managing day-to-day delivery of satisfactory network services to clients.

At least 3 years experience within a total Information Technology (IT) environment.

Working experience in:

IBM suite of managed file transfer applications (e.g. Sterling File Gateway, Partner Engagement Manager)

IT environment

Problem management

IT standards, procedures, policy

IT service management (ITSM)

Extensive experience in:

Technical troubleshooting

IT incident management

Location Expectations 

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. 

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.  

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $92,820.00 - $109,200.00 - $120,120.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.