Reports to: Specialty Patient Care Manager Summary: The role of the Hospital Surgery & Neurology Department Supervisor (Nashville) is to provide direct oversight and support of on the floor staff and daily hospital operations. This individual models servant leadership, providing inspiration, direction and oversight to NVS Surgery and Neurology staff with the goal of driving their professional growth and development. This role provides support by leading to ensure the delivery of quality patient care in a safe and efficient manner while maintaining quality clinical care and business objectives. This individual demonstrates best practice to manage expenses, including cost of goods/inventory and labor costs. This individual will provide direct patient care and work on the floor to observe and understand workflow as needed. This individual should be highly skilled in EQ, follow through, accountability, and team building. SURGERY & NEUROLOGY DEPARTMENT SUPERVISOR JOB DESCRIPTION Department Flow ● Scheduling of Anesthesia Technicians, Receiving staff, and Pack/Prep staff ● Tailor the staffing needs to the surgeon/neurologist individual schedules ● Lead and direct the team on order of cases, priority of case management, and directing OR use for both surgery and neurology cases ● Ability to provide safe anesthesia techniques for all ASA (American Society of Anesthesiologists)1-5 levels ● Has a vast knowledge of anesthesia concepts and techniques ● Has a vast knowledge of surgical cases and the associated post-operative care ● Ability to locate all surgical equipment and troubleshoot complications ● Oversee/approve time off ● Accept Callouts and communicate with the team ● Keep overtime to minimum ● Streamline communication with team and doctors ● Create reference manual for procedures/protocols ● Implement opening/closing duties for each shift in each subset of surgery/neurology ● Support doctors and needs of department for growth Department Training ● Ability to train and educate staff on the large variety of anesthetic cases and potential for complications ● Assist the anesthesiologist in providing yearly anesthesia certifying examinations for current anesthesia-trained staff ● Organize a training protocol for onboarding new staff in each subset of surgery and neurology ● Participate in general training of new staff for each respective department ● Ability to train individuals in performing MRI & CT scans ● Create electronic manual explaining common surgical procedures and medications ● Create electronic manual explaining department protocols/instructions for procedures ● Educate and hold team accountable on hospital protocol and procedures ● Improve/train skill set/levels ● Regularly meet with doctors/leaders in other departments to improve communication throughout hospital Department Morale ● Discourage unhealthy work culture, negativity, and triangulated conversations amongst staff ● Improve enthusiasm for the job and for growth ● Encourage to be proactive, not reactive ● Encourage accountability ● Improve communication ● Be a teacher and listener ● Encourage forward thinking Other Duties ● Department Meetings – Monthly (CE, announcements, improvement/ideas) ● Attend the surgery/neurology/anesthesia doctor’s meetings ● Organize and direct department inventory counts ● Complete 90 day and annual reviews ● Direct working interviews/dept externs ● Facilitate conversations with employees regarding feedback, improvements, and requirements for ideal employee qualities at NVS ● Manage/assist with screening, working interviews, and hiring ● Manage/assist with corrective action and terminations ● Honor confidentiality regarding staff, clients and patient care ● Work with other team leaders to best implement and allocate staff to support hospital Qualities ● Excellent client communication skills in person and on the phone ● Excellent team player ● A mission and eye for exemplary customer service ● A proactive mindset on how to improve/make us better ● Excellent documentation skills ● Can do attitude ● Excellent follow through ● Trustworthy ● Outgoing ● Professional ● Some Medical Knowledge is a plus ● 1-2 years of leadership experience strongly preferred Performance Requirements: ● Flexibility to work beyond scheduled hours if necessary ● Must be able to multi-task and complete assigned tasks ● Must be able to work in a busy, fast-paced environment, self-driven, knows how to stay productive during “down times” ● Must be a team player, cooperative, positive, and proactive ● Must adhere to the hospital policies ● Must follow the NVS ideal Employee Qualities at all times ● Must be willing to perform additional duties as deemed necessary by NVS Management Physical/Environmental Requirements: This job classification requires that the applicant be capable of standing continuously for up to 6 hours without a break, sitting, lifting up to 50 pounds, pulling up to 50 pounds, carrying up to 50 pounds, reaching, speaking, seeing and hearing. This job classification also involves repetitive use of hands, wrists and arms. Individuals must be able to meet the minimum dexterity requirements for the position. Qualified applicants must have above average keyboarding and computer skills, as well as the ability to use a keyboard and view a computer up to 12 hours per day. This job classification involves exposure to controlled substances, medications, chemotherapy, radiation and various cleaning chemicals. Nashville, TN  Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. Powered by JazzHR