**JOB SUMMARY:** The Construction Business Specialist position for Southern Company Gas (SCG) is instrumental in ensuring our pipeline assets are entered timely and correctly. This position will work with other departments and external contractors to satisfy construction pre/post requisites and will audit Contractor performance to ensure systems operate accurately and efficiently. **JOB RESPONSIBILITIES:** + Subject matter expert (SME) in ARM (Asset Resource Management), Contractor Portal, Looker, ARM Scheduler, and Construction Quality Assurance (CQA) with strong problem-solving skills related to contractors and SCG’s systems. This role will support external users and contractors in addressing these challenges. + Create training documents to be utilized by external users for ARM, Contractor Portal, Looker, ARM Scheduler, and CQA. + Testing system enhancements and documenting tickets for external users within these systems: ARM, Contractor Portal, Looker, ARM Scheduler, and CQA. + Quality check on completed paperwork by the contractors; meters pushing over to systems once as-build by our contractors to alleviate skip meters and lost meters + Identify gaps where meters are not captured correctly in all SCG systems by identifying bottlenecks that could potentially delay getting service to customers and payment to the contractors + Compile & analyze main and service status reports for each AGL/CGC Pipeline Contractor weekly. Validate all unnecessary WR’s are canceled within our systems, maintain all WR’s are built timely, identify trends and areas needing attention to meet customer needs. + Builds and develops various reports from ARM Work queue to audit and better illustrate external Contractor performance + Participates in meetings with contractors and takes active role in reviewing contractor performance – + Collaborates with other departments (Sales, Engineering, Project Support, GIS, Customer Experience, etc.) to ensure timely completion and accuracy of new business assets + Research customer & contractor complaints to identify root cause of issue. Present findings and “lessons learned” to immediate supervision for review + Audit commitments made to customers by internal on-boarding team and pipeline contractors then follow up with all parties to make sure commitments are honored. Recommend process flow changes to streamline the process and improve Customer Experience. + Coordinate with internal onboarding team members, including Sales, Engineering, Project Support, GIS, and Customer Experience, to address and resolve bottlenecks that could lead to customer delays. **JOB REQUIREMENTS:** **Required:** + High School Diploma or GED + 5+ years of gas utility experience + Microsoft Excel Intermediate Proficiency **Specific Skills & Knowledge:** **Required:** + Microsoft Word Intermediate Proficiency + Microsoft PowerPoint Intermediate Proficiency + Power BI Intermediate Proficiency + SharePoint Intermediate Proficiency + Onboarding & Contractor Scheduling Tool Intermediate Proficiency + Problem Solving + ARM Contractor (worked extensively) + Looker Contractor (worked extensively) + CQA Contractor (worked extensively) + Contractor Portal Contractor (worked extensively) + Ability to Communicate with all levels of the organization **About Southern Company Gas** Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com . Southern Company (NYSE: SO) is a leading energy provider serving 9 million residential and commercial customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy infrastructure company with national capabilities, a fiber optics network, and telecommunications services. Through an industry-leading commitment to innovation, resilience, and sustainability, we are taking action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture and hiring practices have earned the company national awards and recognition from numerous organizations, including Forbes, Military Times, DiversityInc, Black Enterprise, J.D. Power, Fortune, Human Rights Campaign and more. To learn more, visit www.southerncompany.com. Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process. Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. Job Identification: 10401 Job Category: Construction Job Schedule: Full time Company: Atlanta Gas Light