Lanham, MD, USA
2 days ago
New/Used Car Sales Consultant DARCARS Ford/Kia

DARCARS is now hiring New/Used Car Sales Consultants to join our team!

As a Sales Consultant you are directly responsible for selling new and used cars, providing our customers with the highest level of customer service and satisfaction, and achieving DARCARS sales goals.  The Car Sales Consultant will interact directly with customers in person and virtually, other Sales Consultants, Sales Managers, Finance Managers, and the General Manager of the dealership.  This is a non-supervisory, commission-based position.

In this role, you will:

Conducts business in a professional and ethical mannerFollows DARCARS approach to selling (including but not limited to):Greets customers with a welcoming attitude and listens to their needsDescribes operations and features of vehicles matching customer’s needs via in-person or virtuallyFollows DARCARS test drive procedures (obtaining correct identification, following test drive route, etc.)Suggests optional equipment, features, warranties, for customer to purchaseCorrectly computes and quotes sales priceWorks with finance team to obtain financing, as neededCompletes all necessary paperworkArranges for delivery and registration of the vehicleAddresses all customer concerns and ensures customer is satisfiedMaintains solid knowledge of brands and products; including features, specifications, pricing, options, and standard equipmentMust be able to make an effective demonstration ride on a planned routeDevelop and maintain future prospect and customer follow-up systemParticipates in all required brand and DARCARS trainingUtilizes and familiar with online digital retailing selling toolsMay be required to use video tools to assist customers virtually with car buying processIn conjunction with the General Manager, develops personal income goals consistent with DARCARS standards and develops a strategy to consistently meet those goalsComplies with DARCARS policies and proceduresOther duties as assigned

Qualifications:

Strong communication skills with both customers and DARCARS employeesAbility to speak multiple languages (Spanish and Chinese) is a plus!Demonstrated commitment to customer serviceComfortable using video tools, Facetime, etc., to assist customers Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customersPrevious sales experience preferred but not requiredRequires the ability to stand, walk, bend, twist, and stand to perform normal job functionsBe able to work in a fast-paced environmentBe a team playerMust be able to work a flexible schedule, evenings and weekendsMust have a valid driver’s license and acceptable safe driving recordHigh school diploma or equivalent (GED)Must be at least eighteen years of ageMust be able to pass pre-employment screen (background)

Benefits

Insurance: medical, vision, dentalShort-term and long-term disability plansLife Insurance401(k)Employee discounts on vehicle purchases, parts and service repairsOpportunities to join our community service initiativesInternal career advancement opportunities

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee.  This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. 

We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.

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