NextGen Principal Technology Analyst Print (https://www.governmentjobs.com/careers/durhamnc/jobs/newprint/4747851) Apply  NextGen Principal Technology Analyst Salary $76,399.00 - $118,415.00 Annually Location Durham, NC Job Type Full time with benefits Remote Employment Flexible/Hybrid Job Number 24-05192 Department Technology Solutions Opening Date 12/03/2024 Closing Date Continuous + Description + Benefits + Questions Position Description Work, Serve, Thrive. With the City of Durham Advance in your career while making a real difference in the community you serve. Hiring Range: $76,399 - $118,415 Work Day/Hours: 8:00 - 5:00 The City of Durham’s nationally recognized, award-winning Technology Solutions Department (https://durhamnc.gov/830/Technology-Solutions) builds and aligns the City’s information technology infrastructure so that departments can deliver a superior level of public service. Our team is recognized nationally by the Public Technology Institute, ICMA Center for Performance Measurement and Digital Cities Survey. If you can offer the skills to innovate and the passion to serve, bring your talent to Durham. This position is devoted to providing enterprise technological support, data analysis, business analysis and quality assurance for the City’s new Next Generation ERP solutions. As the city moves from the Tyler MUNIS ERP system to Oracle Fusion ERP, HCM, and EPM systems, this position will have strong business and data analysis skills. Collaborating with stakeholders throughout the city to ensure business needs are understood and met in the new system is crucial. Position will be responsible for reviewing data for accuracy and quality; researching and analyzing data; configuring systems; responding to user requests; writing reports and queries; and performing related duties, as assigned. Duties/Responsibilities + Collaborates with City departments, and/or external agencies; initiates, facilitates and attends meetings and conferences; prepares and makes presentations; provides training; provides subject-matter expertise and consulting; resolves issues; and conducts negotiations, as assigned. + Gathering and analyzing data; troubleshooting issues with functionality; modifying the setup of software to accommodate ongoing changes in operations. + Creating, developing, and editing interactive dashboards and reports which may include use of SQL, MySQL, Report Builder, or Oracle Fusion Reporting Tools. + Working directly with vendors and/or as a team with City departments to address complex system errors and/or issues.? + Developing and facilitating training and documentation on enterprise applications systems. + Quality Assurance including end-to-end, regression, integration and acceptance testing. + Identify enhancements that may be helpful to the city departments, work with the departments on staying current with the software and implementing items of interest. + Understand the City’s policies and procedures, especially as it relates to changes in enterprise software systems. Minimum Qualifications & Experience + Bachelor’s degree or equivalent in computer science, information technology, business administration or directly related field + Five years of professional related information technology experience + Quality Assurance/Testing software experience + End User application ERP support experience (multiple modules preferred) + Data analytic skills in development of business intelligence + Business/Systems analysis experience + Report Writing Experience Additional Preferred Skills + Oracle Fusion experience + Report writing and dashboard development experience using Oracle Fusion specific reporting tool a plus + Experience using tools to write automated QA testing. + ERP implementation experience + HR, Finance, and/or Budgeting experience Benefits – General Full-Time Employees + 12-13 paid holidays per year + 13 standard work days of vacation per year + 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement + 2 weeks paid military leave per year + Medical, dental, vision, and supplemental life insurance plans + State and City retirement plans + Short and long term disability plans + Paid temporary disability leave for specified conditions + City contribution of 13.6% into the N.C. State Retirement System + Paid funeral leave + Employee Assistance Program - personal and family counseling + Paid life insurance equal to annual salary + 48 hours for volunteer work each year* + 4 hours parental leave each year + Workman's Compensation Insurance + 457 Deferred Compensation Plans Benefits - Part-Time (1,000 hours or more per year) + 401(k) retirement plan (5.0% of salary) + State retirement plan Benefits Part-Time (Average 30 hours per week over 12 month period) + 401(k) retirement plan (5.0% of salary) + State retirement plan effective first day of the month following date of hire + Health insurance effective first day of the month following date of hire + Dental and life insurance, after one year of service + Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service 01 Where did you first hear about this opportunity? + City of Durham Website + Walk in + Job fair + Employee referral + Professional organization ***Please list the organization in "other" box below*** + Internet posting ***Please list the specific web site in the "other" box below*** + Craig's List + Facebook + LinkedIn + GlassDoor + governmentjobs.com + Monster.com + Indeed.com + Employment Security Commission + Magazine/Newspaper + Other 02 If you listed "other" above please give specific web site, organization, or publication. 03 Please select your highest level of COMPLETED education. + Less than a High School Diploma or Equivalent (GED, HiSET, TASC) + High School Diploma or Equivalent (GED, HiSET, TASC) + Associates Degree + Bachelor's Degree + Master's Degree + Doctoral Degree (PhD, Juris Doctorate) 04 Please list the area of academic focus your degree is in: (such as Major, Minor or concentration). 05 How many years of of professional related information technology experience do you have? + No related experience + Less than 1 year of related experience + 1 year but less than 5 years related experience + 5 years but less than 9 years related experience + 9 years but less than 13 years related experience + 13 or more years related experience 06 Do you have any experience with Quality Assurance/Testing software? + Yes + No 07 Do you have any experience with End User application ERP support (multiple modules preferred)? + Yes + No 08 Do you have any experience with Data analytic skills in development of business intelligence? + Yes + No 09 Do you have any experience with Business/Systems analysis experience? + Yes + No 10 Do you have any experience with Report Writing? + Yes + No 11 Do you have any experience with Oracle Fusion? + Yes + No 12 Do you have any experience with Report writing and dashboard development? (using Oracle Fusion specific reporting tool a plus) + Yes + No 13 Do you have any experience with using tools to write automated QA testing? + Yes + No 14 Do you have any experience with ERP implementation? + Yes + No 15 Do you have any experience with HR, Finance, and/or Budgeting? + Yes + No Required Question