About this opportunity
We are now looking for a NFVI Expert( Network Functions Virtualization Infrastructure). This job role is responsible for the end-to-end technical support for the issues arising in Managed Services Customers’ cellular network.
It is the extended support to the Front Office in fault management issues and responsible for the next level of restoration.
What you will do
• Lead domain from customer-site as well as managing offshore team for ensuring production system performance and stability.
• Participation in customer’s projects activities related to Redhat / Nokia / Ericsson / Huawei Cloud/NFV/SDN projects.
• Understand how Redhat / Nokia / Ericsson products integrate in customer’s environment
• Trouble Ticket /Change Request handling as per SLA/WLA.
• Customer Service Requests (CSR) handling (Analysis, Troubleshooting, and Corrective Maintenance) for the complex faults.
• To handle emergencies and on-call support (24X7).
• Solution Management for Customized Business Object – Templates / Reports.
• Co-ordination with GSC/PDU/PLM.
• Coordination with external suppliers for 3PP Hardware Support.
• Administrator level experience in Business Objects, Citrix or similar tools
You will bring
• Education: Degree in Electronics & Telecommunication Engineering or equivalent
• Minimum 10 years of relevant experience of which at least 5 year must have been spent working on Ericsson NFVi infrastructure System.
• Experience in Networking Background (Cisco, Juniper – Switches, Routers)
• Knowledge of Network Products like Load Balancers (F5, A10), Firewall (Cisco, Juniper, Fortigate, A10)
• Good Working knowledge of Pluribus Networks | SDN (ODL)
• Good Knowledge & Understanding of SUN Solaris/UNIX/LINUX/ORACLE (Preferably SUN Certified), TCP IP, Networking & Sybase environment.
• Good working knowledge of Ericsson NFVi components and functions
• Good knowledge in Hardware components of virtualized infrastructure
• Familiar with OpenStack (Redhat, Mirantis)
• Knowledge of Tools like Zabbix, ZenOSS, Nagios Log Server
• Ready to working 24x7
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
Would you like to take a tour to “Life at Ericsson MEA”, visit short video https://youtu.be/3_O_MTt0PAY?si=HnqI4J3gpj2papL_
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Pakistan (PK) || Islamabad
Req ID: 755384