NGO/VOAD Program Manager (Emergency Management Program Manager) Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/4830719) Apply  NGO/VOAD Program Manager (Emergency Management Program Manager) Salary $75,678.00 - $114,915.00 Annually Location Dauphin County, PA Job Type Civil Service Permanent Full-Time Job Number CS-2025-18805-76201 Department Emergency Management Agency Division EM Extrnl Aff Off Opening Date 02/18/2025 Closing Date 3/4/2025 11:59 PM Eastern Job Code 76201 Position Number 50353278 Union Non-Union Bargaining Unit G3 Pay Group ST09 Bureau / Division Code 00310600 Bureau / Division EM External Affairs Office Worksite Address 1310 Elmerton Avenue City Harrisburg, Pennsylvania Zip Code 17110 Contact Name Luke Dugan Contact Email RA-EMHRRESOURCEACCOU@PA.GOV + Description + Benefits + Questions THE POSITION Step into a role that promises to keep you engaged and challenged! The Pennsylvania Emergency Management Agency (PEMA) is in search of a candidate to fill the position of NGO/VOAD Program Manager. This pivotal role involves enhancing community resilience by fostering connections between local communities and both voluntary and non-governmental organizations throughout all phases of disaster management. Your expertise will be instrumental in establishing vital partnerships that ensure seamless collaboration before, during, and after emergencies, ultimately safeguarding the well-being of the people. Join a dedicated team committed to building a robust network of support that empowers communities to navigate the complexities of disaster situations with confidence and resilience. This is the perfect opportunity to elevate your career and be a beacon of hope and support in times of need! DESCRIPTION OF WORK In this role, you will enhance community resilience by linking communities with voluntary and non-governmental organizations (NGO) throughout all phases of disaster management. This position oversees the NGO Voluntary Organizations Active in Disasters (VOAD) program, ensuring that both the state and local communities are equipped with the necessary support and resources for swift recovery and rebuilding. Your main responsibilities include coordinating non-governmental services, managing voluntary agency resources, and facilitating volunteer efforts and donations. The aim is to empower communities to take charge of their recovery processes while establishing robust systems for future emergency responses. The program's strategy focuses on strengthening the capabilities of NGOs and PA VOAD through effective management of grants, spending plans, and strategic initiatives. It involves the creation of a state Voluntary Agency Liaison (VAL) playbook to clarify coordination roles and set performance metrics that enhance community resilience. As a representative of PEMA, you will promote collaboration with recovery groups, VOADs, and Community Organizations Active in Disasters, while also overseeing statewide volunteer and donation policies. This includes managing donation tracking, the VALOR program, and advocating for Community Emergency Response Teams to bolster local emergency response efforts. You will serve as the VAL during response and recovery operations, coordinating voluntary agency activities, managing state-level donations, and developing data-driven tracking systems to improve situational awareness and inform future planning. Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD\_NEOGOV.asp?p=50353278) . Work Schedule and Additional Information: + Full-time employment + Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. + In the event of an emergency/disaster situation or training exercise, this position may be required to travel, work up to 12-hour shifts, and work outside of the normal work hours, including weekends and overnights. + Free on-site parking is available. + Telework: You may have the opportunity to work from home (telework) part-time upon successful completion of a training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. + Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $75,678.00 (before taxes). + You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: + Two years of experience as an Emergency Management Specialist (commonwealth title);or + Five years of professional experience in the development, coordination, or promotion of emergency-related programs such as disaster relief, public safety, and emergency management in government, industry, education, or the military; and a bachelor’s degree;or + An equivalent combination of experience and training that includes three years of professional experience in the development, coordination, or promotion of emergency-related programs such as disaster relief, public safety, and emergency management in government, industry, education, or the military. Special Requirements: + This position requires possession of an active motor vehicle license. + All positions require certification in the following courses from the FEMA Emergency Management Institute: + IS-100.C: Introduction to the Incident Command System + IS-700.B: An Introduction to the National Incident Management System + IS-800.D: National Response Framework, An Introduction + IS-2200: Basic Emergency Operations Center Functions Other Requirements: + PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) is currentlywaivedfor this title. + You must be able to perform essential job functions. How to Apply: + Resumes, cover letters, and similar documents willnot be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). + If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. + Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. + Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: + Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov. Telecommunications Relay Service (TRS): + 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION + Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). + Your score is based on the detailed information you provide on your application and in response to the supplemental questions. + Your score is valid for this specific posting only. + You must provide complete and accurate information or: + your score may be lower than deserved. + you may be disqualified. + You may only apply/testoncefor this posting. + Your results will be provided via email. Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) ! See the total value of your benefits package by exploring ourbenefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box. *Eligibility rules apply. 01 Do you possess a current driver's license which is not under suspension? + Yes + No 02 If you answered yes, please provide your driver's license number and expiration date. If you answered no, type N/A in the text box below. 03 Do you possess certification in EACH of the four following FEMA Emergency Management Institute courses: IS-100.C: Introduction to the Incident Command System; IS-700.B: An Introduction to the National Incident Management System; IS-800.D: National Response Framework, An Introduction; and IS-2200: Basic Emergency Operations Center Functions? If Yes, you must attach a copy of your completed certification for EACH course. + Yes + No 04 Have you been employed by the Commonwealth of Pennsylvania as an Emergency Management Specialist 2 for two or more years full-time? + Yes + No 05 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 06 How many years of full-time professional experience in the development, coordination, or promotion of emergency-related programs such as disaster relief, public safety, and emergency management in government, industry, education, or the military do you possess? + 5 years or more + 4 to less than 5 years + 3 to less than 4 years + Less than 3 years + None 07 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 08 How much graduate coursework have you completed in earth sciences, meteorology, planning, emergency management, risk management, law enforcement, homeland security, emergency and/or crisis management, disaster preparedness, disaster management, public safety management or administration, fire science technology, fire protection engineering, hazardous materials response, or emergency medical services administration? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If you answer this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitinghttps://www.naces.organd clicking the Evaluation Services link. For more information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information. + 30 credits or more + Less than 30 credits + None 09 INSTRUCTIONS You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . + Yes 10 WORK BEHAVIOR 1 – DEVELOP AND IMPLEMENT PLANS AND POLICIES Develop and implement resiliency plans, policies, goals, and objectives related to natural and human-caused disasters to promote long-term mitigation and adaptation. Levels of Performance Select the Level of Performance that best describes your claim. + A. I have experience developing and implementing resiliency plans, policies, goals, or objectives related to natural or human-caused disasters; OR I have successfully completed FEMA course IS-2900a National Disaster Recovery Framework (NDRF) Overview/Introduction to National Disaster Recovery. + B. I have experience developing resiliency plans, policies, goals, or objectives related to natural or human-caused disasters. I did NOT implement these plans, policies, goals, or objectives. + C. I have experience implementing resiliency plans, policies, goals, or objectives related to natural or human-caused disasters. I did NOT develop these plans, policies, goals, or objectives. + D. I have successfully completed college-level coursework related to program planning, policy development, or policy implementation. + E. I have NO experience or training related to this work behavior. 11 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + Your experience developing or implementing resiliency plans, policies, goals, or objectives related to natural or human-caused disasters. + The actual duties you performed and level of responsibility. 12 If you have selected the level of performance pertaining to the FEMA course, you must attach a copy of your certification to your application. You will not be able to attach documents after submission of application. Upload documents using the "Attachments" tab on the left. If you have not completed the FEMA course, type N/A in the text box below. 13 If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. + College/University + Course Title + Credits/Clock Hours 14 WORK BEHAVIOR 2 – ANALYZE PLANS Analyze the effectiveness of resiliency plans in meeting emergency management goals and objectives; review statewide infrastructure to identify resiliency gaps or issues; and recommend infrastructure improvements to resolve concerns. Levels of Performance Select the Level of Performance that best describes your claim. + A. I have experience analyzing the effectiveness of resiliency plans in meeting emergency management goals and objectives; identifying resiliency gaps or issues; and recommending improvements to resolve concerns; OR I have successfully completed FEMA course IS-2700 Introduction to National Mitigation Framework. + B. I have experience analyzing the effectiveness of resiliency plans in meeting emergency management goals and objectives and identifying resiliency gaps or issues. I did NOT recommend improvements to resolve concerns. + C. I have experience analyzing the effectiveness of resiliency plans in meeting emergency management goals and objectives. I did NOT identify resiliency gaps or issues or recommend improvements to resolve concerns. + D. I have successfully completed college-level coursework related to plan management or plan evaluation. + E. I have NO experience or training related to this work behavior. 15 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + Your experience analyzing the effectiveness of resiliency plans in meeting emergency management goals and objectives. + Your experience identifying resiliency gaps or issues. + Your experience recommending improvements to resolve concerns. + The actual duties you performed and level of responsibility. 16 If you have selected the level of performance pertaining to the FEMA course, you must attach a copy of your certification to your application. You will not be able to attach documents after submission of application. Upload documents using the "Attachments" tab on the left. If you have not completed the FEMA course, type N/A in the text box below. 17 If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. + College/University + Course Title + Credits/Clock Hours 18 WORK BEHAVIOR 3 – TECHNICAL ASSISTANCE Provide technical assistance to federal, state, county, and municipal partners; Volunteer Organizations Active in Disaster (VOAD); non-governmental organizations (NGOs); social service organizations; private non-profits (PNPs); and emergency management staff regarding emergency planning, response, and recovery; resiliency planning; and grants. Levels of Performance Select the Level of Performance that best describes your claim. + A. I have experience providing technical assistance to staff AND external parties regarding emergency planning, response, and recovery; resiliency planning; or grants; OR I have successfully completed FEMA course IS-2901 Introduction to Community Lifelines. + B. I have experience providing technical assistance to staff OR external parties regarding emergency planning, response, and recovery; resiliency planning; or grants. + C. I have experience providing technical assistance NOT related to emergency planning, response, and recovery; resiliency planning; or grants. + D. I have successfully completed college-level coursework related to public speaking or communication. + E. I have NO experience or training related to this work behavior. 19 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + Your experience providing technical assistance and to whom. + The topic(s) of the information provided. + The actual duties you performed and level of responsibility. 20 If you have selected the level of performance pertaining to the FEMA course, you must attach a copy of your certification to your application. You will not be able to attach documents after submission of application. Upload documents using the "Attachments" tab on the left. If you have not completed the FEMA course, type N/A in the text box below. 21 If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. + College/University + Course Title + Credits/Clock Hours 22 WORK BEHAVIOR 4 – DEVELOP AND CONDUCT TRAININGS Develop and conduct training, seminars, and educational programs for federal, state, county, and municipal partners; Volunteer Organizations Active in Disaster (VOAD); non-governmental organizations (NGOs); social service organizations; private non-profits (PNPs); emergency management staff; and the public regarding weather preparedness, emergency preparedness, and mitigation activities. Levels of Performance Select the Level of Performance that best describes your claim. + A. I have experience developing AND conducting training, seminars, or educational programs regarding weather preparedness, emergency preparedness, or mitigation activities; OR I have successfully completed FEMA course IS-662 Improving Preparedness and Resilience through Public-Private Partnerships. + B. I have experience developing OR conducting training, seminars, or educational programs regarding weather preparedness, emergency preparedness, or mitigation activities. + C. I have experience developing OR conducting training, seminars, or educational programs NOT related to weather preparedness, emergency preparedness, or mitigation activities. + D. I have successfully completed college-level coursework related to training development or adult education. + E. I have NO experience or training related to this work behavior. 23 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + Your experience developing or conducting training, seminars, or educational programs. + The topic(s) of the training, seminar, or educational program. + The actual duties you performed and level of responsibility. 24 If you have selected the level of performance pertaining to the FEMA course, you must attach a copy of your certification to your application. You will not be able to attach documents after submission of application. Upload documents using the "Attachments" tab on the left. If you have not completed the FEMA course, type N/A in the text box below. 25 If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. + College/University + Course Title + Credits/Clock Hours Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov