At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”.  If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

POSITION SUMMARY
The incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent in this position is also responsible for reviewing and processing source data to provide accurate and timely entry to accounting systems and sub-systems. 

JOB DUTIES AND RESPONSIBILITIES
(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions.)  

Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. 

Audits and processes source documents in accordance with established departmental procedures to facilitate timely and accurate recording of hotel and related revenue.

Initiates the generation of and coordinates the distribution of various hotel system reports. 

Assists in training and supervising staff to ensure that employees receive adequate guidance and resources to accomplish established job requirements. 

Notifies Front Office Manager of any potential discrepancies and assists with research and resolution of problems. 

Familiar with all aspects of the Front Desk, including all check-in and check out procedures.

Oversees all close day functions in the front office and that all rooms are checked in and payments are secured. 

Maintains support documentation for established filing system.

Ensure in house casino comp have Trop Advantage numbers, if not get numbers and email Front Office Manager the discrepancies. 

Assists all guests and other departments during the audit shift in the capacity of manager on duty in their absence.

Makes sure copy machine, printers at front desk and in business center have paper.

Close out Lodgenet (in-rooms movie system) according to the SOP.

Follow the pre-made Night Audit check list created by the Front Office Manager

Performs other duties as required by management.    

JOB QUALIFICATIONS:

Ability to be physically mobile, and stand/walk for 8 to 12-hour shifts.
Excellent guest service and communication skills.
Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibrations, crowds and air quality.
Must present a professional appearance and demeanor at all times.
Regular and punctual attendance is required.
Previous Hotel Front Office/Night Audit experience is strongly preferred.
Must be able to use a computer keyboard, 10-key and calculator.
Must be able to communicate effectively with co-workers and management.
Must be able to accurately review and audit relevant information.
Demonstrated proficiency with adding machine and computer input terminal.
Ability to solve mathematically oriented problems.
Accounting background helpful.