DoubleTree by the Galleria, is looking for an outgoing, highly motivated and guest service-oriented Night Auditor. If you're passionate about hospitality, and have great customer service skills, apply today!
Required Skills and Abilities:
-At least one (1) year of previous hotel night audit or hotel front desk experience required.
-Flexible to work any overnight shift, including holidays and weekends.
-Must have the ability to communicate in English.
-Basic mathematical skills and ability to make accurate mathematical calculations.
-Previous direct customer service experience.
Job Description:
-Balance room, restaurant and bar revenues, post and balance charges and settlements, maintain files and reset the systems for next day operations.
-Prepare daily restaurant revenue report data by auditing point of service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
-Run audit reports and input revenue/expenses/allowances to generate the daily reports.
-Resolve guest related issues and complaints.
-Manage overnight front desk operations and work with hotel security to help ensure safety measures are maintained.
Benefits:
Medical, dental and vision insurance Matching 401k Employee assistance program Free life insurance Paid time off Holiday pay Hotel discount program Free lunch