Welcome page Returning Candidate? Log back in! Night Auditor- Full Time ID 2024-25087 Position Type Regular Full-Time Property Hotel Teatro Outlet Hotel Category Front Desk & Guest Services Min USD $21.00/Hr. Max USD $21.00/Hr. Address 1100 14th St City Denver State Colorado Why us?

Pay Rate: $21/hour

 

Job Close Date: 11/10/24 or until filled

 

Sage Hospitality Group is set to hire a Night Auditor to join the Hotel Teatro team! Step into a world where history meets modern luxury in the vibrant heart of Denver's Theater District. Nestled within the iconic walls of the historic Denver Tramway trolley building lies Hotel Teatro, a beacon of elegance and refinement, proudly standing as Denver's original boutique hotel.

 

Adjacent to this architectural gem is The Nickel, a culinary destination where rustic charm and industrial sophistication converge to redefine American classics with a dash of innovation. Embark on a journey with us and become a part of Denver's best-kept secret. Immerse yourself in the lively atmosphere of our dining room, where every meal is a celebration of flavors and creativity. Join our team and be part of an experience where historical elegance and modern hospitality blend seamlessly to create unforgettable moments.

 

The application period will be open for approximately 30 days or until a suitable candidate is identified. We encourage qualified individuals to submit their applications within this timeframe.

Job Overview

Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

Responsibilities Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports.Balance and close all bank ticket codes, daily.Run night audit final after insuring all revenues are in balance nightly.Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.Perform the duties of a Front Desk Clerk including express checkouts.Assist with valet duties during overnight shift when applicable

 

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned. Qualifications

Education/Formal Training

High school education or equivalent experience.

 

Experience

Accounting background preferred, but not required.

 

BEHAVIORAL FOCUS

At Sage, we pride ourselves on the behaviors that build our culture and help associates perform in their positions. We value integrity, performance, team spirit, growth, delivering extraordinary guest experiences, and engaging in our communities. We have also outlined specific competencies that contribute to success at Sage. Please review our competency models to understand the behaviors expected of different levels in the organization (you may find these models in our learning management system).

 

Knowledge/Skills

Ability to operate personal computer, cash register and calculator.Ability to compile facts and figures.Telephone and guest relations etiquette and skills.Moderate hearing required to communicate with guests.Excellent vision required for viewing of CRT screen.Excellent speech communication skills required to communicate with guests over the telephone.Excellent comprehension and literacy required for reading daily reports, numbers, etc.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing,Mobility - must be able to reach all areas of hotel to assist clients.Prolonged standing.Occasional carrying and lifting of files and office items up to 25 lbs.

Environment

Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%

Benefits

Benefits for Full-Time, Hourly Roles Include:

 

Medical, dental, & vision insuranceHealth savings and flexible spending accountsBasic Life and AD&D insurancePaid time off for vacation, sick time, and holidaysComplimentary EcoPass

Eligible for property incentives

Paid sick time per Colorado Laws

Eligible to participate in the Company’s 401(k) program with employer matching

Employee Assistance Program

Tuition Reimbursement

Great discounts on Hotels, Restaurants, and much more.

Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Salary USD $21.00 - USD $21.00 /Hr. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed We want to connect with you TODAY! As we work to fully resume Sage’s operations, we want to connect with the best and brightest talent out there – YOU! Please click here to learn more about opportunities with Sage and provide your information so we can be in touch. Application FAQs

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