WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #2 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. 

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 - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. 

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Salary: £11.80 per hour - 39 Hours a week

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A WORLD OF REWARDS

\n\nSmart uniform provided \nFree and healthy meals when on duty\nGrow your Career \nPersonal Development programmes designed to support you at every step of your career \nA chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)\nTeam Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)\nTeam Member Referral Program\nHigh street discounts: with Perks at Work\nHoliday: 28 days including bank holidays (increasing yearly to up to 33 days)\nDiscounted dental and health cover\nFree Parking \nModern and inclusive Team Member’s areas\n\n

 

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What will I be doing?

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·     Achieve positive outcomes from Guest queries in a timely and efficient manner

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·     Assist Guests, as necessary

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·     Deliver of guest mail and express check out bills to rooms

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·     Demonstrate a high level of customer service at all times

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·     Collect room service/ breakfast cards

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·     Assist Night Management with fire walks, and, in case of an emergency

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·     Demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area

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·     Assist with Health and Safety Checks and Night Walks

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 What are we looking for?

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·     Positive attitude and good communication skills

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·     Commitment to delivering a high level of customer service

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·     Excellent grooming standards

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·     Ability to work on your own and as part of a team

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·     Competent level of IT Proficiency

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EVERY JOB MAKES THE STAY.

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 At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

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Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

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