Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

WHAT YOU'LL DO 

I. Opening Duties

___    Prepare Garbage Cans for the evening.

___    Wipe down railings in music hall, side stairwells, and main stairwell leading in to music hall.

___    Ensure men’s/women’s restrooms are clean, trash emptied, and all utilities are in working order. 

___    Wipe down stanchions at point.

___    Spot sweep venue for small bits of garbage & cigarette butts.

___    Check and replace light bulbs and restroom air fresheners.

___    Check and replace any missing or out-dated restroom stall posters on all levels.

___    Make sure there is a garbage can underneath each towel dispenser in the restrooms.

II. Guest Service

___    Respond to guest inquiries and requests in a courteous and polite manner

III. Running Duties

___    Take out trash as needed

___    Clean any spills you might encounter

___    Pick up trash found on the floor, drink railings, or anywhere in your line of sight

___    Help with turn over into Late Night events (pick up trash, sweep, and mop dance floor.)

___    Clean up break area – including picking up trash, monitoring trashcans, and dumping out the cigarette bins

___    Keep dock area clean of debris and garbage; organize what is on the dock

___    Ensure employee restrooms are clean every half hour, emptying the trash and making sure all utilities are in working order (this includes employee restrooms next to coke machine.)

___    Maintain stage; remove any cups or garbage placed on stage.

___    When taking breaks, ensure that your area is covered, and you have checked with the MOD     

IV.  Trash/ Recycling

___    Put all trash and recyclable products in proper receptacles

___    Separate glass, cardboard and plastics per local codes

___    Operate trash compactor

___    Keep the trash cans and slim jims free of stuck on debris and the insides clean and free of odor                          

___    Keep all dust pans clean and free of stuck on debris/odor

___    All ice bins should be pared to fullest levels at all times

IN ADDITION TO THE PERFORMANCE OF ESSENTIAL JOB FUNCTIONS THE PORTER WILL BE EVALUATED ON THE FOLOWING:

AppearancePunctuality/AttendanceAttitude/TeamworkOpening and Closing dutiesJob skills/Knowledge/ProductivityAdherence to PolicySanitation and SafetyGuest SatisfactionCommunications

MINIMUM QUALIFICATIONS:

1. WORKING KNOWLEDGE OF:   Trash compactor, opening and closing duties, proper lifting techniques

ENTRY LEVEL KNOWLEDGE OF: Restaurant/music hall/retail operations

SKILL IN:  Guest relations, following direction, teamwork ABILITY TO: Handle multiple tasks, prioritize, safely lift and transport bus trays, trash and other heavy objects SPECIAL REQUIREMENTS (LICENSES, CERTIFICATES, PROFESSIONAL, ETC.)  High School diploma required

This job description is a summary of duties which you as an employee are expected to perform in your position. It is by no means an all-inclusive list but is merely a broad guide to encompass various duties. As an employee you should understand that a job description is neither complete nor permanent; it can be modified at any time. Also, at the request of management, any employee may be asked and expected to perform additional duties, responsibilities, or project without notice, as needed.