Years of experience: 3+ years’ experience.Interviews: In-person. Must be available to interview July 10 to July 14.
JOB DESCRIPTION:
Primary role involves monitoring, coordinating and escalating critical incidents impacting District of Columbia Government operations.
Responsibilities:
1. Directs and compiles information related to a critical event. Routinely prepare reason for outage (RFO) documents and reports
2. Interfaces with District agency IT leads to ensure proper escalation during outages or periods of degraded system performance.
3. Plans large-scale systems projects through vendor comparison and cost studies.
4. Provides quality assurance review and the evaluation of new and existing software products.
5. Provides assistance and oversight for all information systems operations activities, including computer and telecommunications/communications operations, data entry, data control, LAN/MAN/WAN administration and operations support, operating systems programming, system security policy procedures, and/or web strategy and operations.
6. candidate will be required to work on shift, to support the NOC 365/24/7 operations
In addition,
1. Assist administratively with the drafting policy, procedure documents.
2. Work with vendors to obtain quotes and prepare statement of work documentation for maintenance and support.
(Rate may vary depending on candidate preference for
either w-2 (benefits or no benefits) or must have a ‘LLC’ –limited liability corporation.