NOC Specialist
Kforce
Kforce has a client in Salt Lake City, UT that is seeking a NOC Specialist. This role is pivotal in maintaining the stability and performance of our infrastructure. The ideal candidate will possess a blend of service management and technical skills, with a stronger emphasis on service management. This position requires a commitment to the night shift, working from Thursday through Sunday, 8:30 PM to 6:30 AM.
Responsibilities:
* The NOC Specialist will monitor and manage the organization's infrastructure from the command center
* Handle incident management, ensuring timely resolution and communication
* Utilize Windows and Linux systems for troubleshooting and maintenance
* Collaborate with various teams to ensure seamless service management
* Provide support for Tier 1 and Tier 2 issues, escalating as necessary
* As a NOC Specialist, you will maintain detailed documentation of incidents and resolutions
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