Salt Lake City, UT, USA
3 days ago
NOC Specialist
Kforce has a client in Salt Lake City, UT that is seeking a NOC Specialist. This role is pivotal in maintaining the stability and performance of our infrastructure. The ideal candidate will possess a blend of service management and technical skills, with a stronger emphasis on service management. This position requires a commitment to the night shift, working from Thursday through Sunday, 8:30 PM to 6:30 AM. Responsibilities: * The NOC Specialist will monitor and manage the organization's infrastructure from the command center * Handle incident management, ensuring timely resolution and communication * Utilize Windows and Linux systems for troubleshooting and maintenance * Collaborate with various teams to ensure seamless service management * Provide support for Tier 1 and Tier 2 issues, escalating as necessary * As a NOC Specialist, you will maintain detailed documentation of incidents and resolutions
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