Job Description An employer is looking to add a Network Operation Center (NOC) Technician to their team in St. Louis, MO. They will be responsible for monitoring the network and filtering alerts as they arise. They will also be responsible for troubleshooting issues and hosting triage calls to remediate issues. They will manage high/critical incidents and ensure tickets are fully documented and resolved properly or escalated to the correct person. This person needs to be open to working 2nd shift, Sunday-Wednesday. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Strong communication skills Strong analytical skills with ability to troubleshoot technical issues Ability to work 2nd shift, 3pm-1am, Sunday-Wednesday Knowledge of applications, servers and how they work Incident management/monitoring experience Experience working in a NOC environment Experience with ServiceNow or other ticketing systems Experience working with Netcool or Solar Winds for monitoring CCNA Certification CCNE Certification A+ Certification null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.