These positions are part of the RIA Production Engineering organization, and are a full-time, permanent, on-site position. The position works in a collaborative environment to support both new business initiatives and stability of existing systems.

The NOC Technician is responsible of all system monitoring and ensure the highest uptime availability. Also, It’s the person in charge to report, escalate and follow up the system outages, to the proper engineering team. The team is the first line of contact for any production issue with internal users, third parties and partners. Also, provide support that include identify and troubleshoot issues related with Correspondent Transmission, Swift, RightFax and Deployments.