Non-clinical Supervisor Outpatient Imaging - AdventHealth Ambulatory Services
All the benefits and perks you need for you and your family:
Benefits from Day One
Paid Days Off from Day One
Career Development
Whole Person Wellbeing Resources
Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full Time
Shift : Mon-Thurs 1 pm - 9:30pm and Sunday 7:30am-4pm
Location: 601 EAST ALTAMONTE DRIVE, Altamonte Springs, 32701
The role you’ll contribute:
Under general direction, the Non-Clinical Supervisor is responsible for managing the operations for Imaging modalities at the assigned location to assure smooth and efficient flow. The modalities include one or more of the following: Diagnostic XR, CT, MRI, Ultrasound, Mammography, Imaging RN, DXA and Registration. Utilizes the IHS performance improvement process in reaching the goals of Imaging Services. Participates in and assists with meeting and maintaining all regulatory requirements. Establishes and maintains ethical working relationships and good rapport with all referring physicians, AHI, and commercial agencies. Meets with customers, partners and team members to assure service levels are maintained (Rounding). Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
The value you’ll bring to the team:
Demonstrates through behavior AdventHealth’s Service Standards of Love Me, Own It, Keep Me Safe, and Own It as outlined in the organization’s Whole Care Experience.
Meets budgetary goals, providing action plans for recovery when variances occur.
Ensures staff are performing quality exams and following established protocols of the department for the appropriate modality based on licensure and under guidance of licensed personnel as required. Communicates clinical information to staff as requested by the Radiologists.
Supports and assists with data collection for Performance Improvements. Understands department performance trends and established standards. Contributes and encourages others to contribute toward process improvement by serving on PI teams as assigned. Utilizes patient service recovery resources when appropriate.
Meets with Site Manager to keep them apprised of modality business. Promotes positive dialogue with respect to meeting or exceeding objectives. Attends meetings as requested.
Ensures equipment is properly maintained by staff and contacts appropriate personnel when repairs needed. Ensures the safety of patients and employees. Adheres to all infection control standards. Appropriately utilizes personal protective equipment (PPE). Initiates action plans to correct non-compliance. Works closely with Medical Physics Radiation Safety Office to implement regulatory changes.
Supports a continuous learning environment involving training and development relative to new technology, protocols, best practices and competency in modalities. Ensures that the modality educator educates staff of changes.
Sets priorities and completes work within expected time frame. Manages daily operations. Mediates personnel issues as needed. Works closely with leaders on continuous improvement, updates to exam protocols and ensures that scanners receive updates. Participates in developing marketing initiatives for department growth. Performs timely staff Performance Reviews annually.
Utilizes computer system to maintain employee time and attendance records, view employee image quality, review critical error status, research patient exams and ensure accurate charges and modifiers are included to capture appropriate revenue.
Minimum qualifications:
Two years of experience as a lead, coordinator and/or supervisory experience in a clinical or medical setting
Must maintain current CPR certification at all times.If certification is not current at time of hire, the employee must obtain a valid card within their first ninety days.
Preferred qualifications:
Associate’s degree in business or healthcare-related field
Imaging supervisor experience
Performance improvement experience
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Administrative
Organization: AdventHealth Imaging Centers
Schedule: Full-time
Shift: 1 - Day
Req ID: 24045569
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.