Non-Exempt MIT
Sonic Drive-In
Position Status: Full-Time
Travel Requirements: Rarely
**POSITION SUMMARY:** Will report to the General Manager and provide support for overseeing and managing the daily operations of the Drive-In to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Dive-In. Accountable for the daily Drive-In operations.
**KEY RESPONSIBILITIES:**
Hiring, training, managing, supervising, directing, and developing staff.
Demonstrating a fair, firm, fun leadership approach and leading by example.
Swiftly resolve employee concerns with a thoughtful approach.
Celebrating team successes and coaching for better performance.
Setting expectations and providing clear and continuous feedback.
Creating an upbeat positive atmosphere that makes work fun.
Helping employees understand the big picture and their role by sharing the "why" behind tasks.
Understanding how to use metrics to evaluate Drive-In performance and make necessary improvements.
Enforce all federal, state, and local labor laws.
Uphold company food safety, food handling and sanitation requirements to ensure the health and safety of our customers and employees.
Perform other job-related duties as assigned or required.
**QUALIFICATIONS/SKILLS:**
Prior management experience; restaurant or retail industry highly preferred.
The ability to demonstrate and maintain high standards for self and team.
Excellent verbal and written communication skills; capable of communicating effectively with customers and employees at all levels from hourly team members to the executive team.
The ability to maintain a positive attitude, especially during rushes and stressful situations.
Resiliency – trying different approaches to solve a problem; working to get better every day.
Ability to prioritize and complete tasks accordingly.
Excellent leadership and communication skills.
Available a minimum 50 hours per week; able to work flexible hours necessary to manage and operate the Drive-In effectively, including weekends and closing shifts as needed.
**EDUCATION AND/OR EXPERIENCE:**
Minimum of 3 years (3) years' quick service restaurant management experience is preferred.
Associate degree in business or related field preferred.
**ESSENTIAL PHYSICAL FUNCTIONS**
Must have the ability/stamina to work a minimum of 50 hours a week.
Ability to stand/walk for 8-10 hours per day on average.
Must be able to lift and carry up to 50 lbs.
Will frequently reach, feel, bend, stoop, carry, finely manipulate, and key in data.
Must be able to work in both warm and cool environments, indoors and outdoors.
Must be able to tolerate higher levels of noise from music and customer traffic.
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