Role Type:
Internship/Co-opWork Term:
Summer/Term 3Work Location:
Toronto, Ontario, CanadaHours:
37.5Pay Details:
$44,000 - $44,000 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
DEPARTMENT OVERVIEW
We want our interns to have the TD and North American Customer Operations (NACO) experience, where we develop talent, help build great careers and do what it takes to make our customers' lives easier! The goal of the summer for our interns is that they are able to have a meaningful summer while growing their skills and gaining new perspectives. Chosen candidates will have the chance to learn and develop their competencies and build great careers.
Co-op and Internship opportunities allow you to gain valuable work experience across a number of the businesses at TD. You will work with experienced colleagues, receive world class training, and be part of a community of students across TD, where you will have an impact, grow as individual and experience our culture of care.
Our Co-op/Intern Programming is offered with select Co-op and Internship roles and is designed to help you better understand the TD business, build on critical career capabilities, and broaden your professional network. This program is designed to complement your on-the job experience and features:
Leadership talks with key Leaders from across the organizationLunch and learns on topics such as InnovationDiversity and Inclusion and Personal Branding and so much moreJOB DESCRIPTION
Everything we do is anchored in our Shared Commitments; these are the behaviors that differentiate us and help guide the way we run our business, grow as leaders, and support our colleagues. We've broken down some of your accountabilities by our Shared Commitments. You will be placed based on your skill set and may perform a variety of activities:
Think Like a Customer; provide legendary experiences and trusted advice
Seek to understand our customer's needs and support projects that focus on legendary customer experiences.
Act Like an Owner; lead with integrity to drive business results and contribute to communities
Learn the importance of strong partnerships as you consult with various partners to achieve success on your tasks and projects. Support project activities including, but not limited to: information gathering, testing, implementation, training, communication support, and post implementation follow-up. Participate in volunteer opportunities.
Develop Our Colleagues; embrace diversity and respect one another
Be a part of, and actively contribute to, a positive and fun work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community. Learn how to work with business partners to analyze, develop, and recommend new enhancements / improvements.
Execute with Speed and Impact; only take risks we can understand and manage
Learn to prioritize and manage small projects. Participate in volunteer opportunities.
Innovate with Purpose; simplify the way we work
Create and deliver presentations and communications to executives, people leaders, and peers. Work with your Intern Cohort on a Semester Project. Develop and provide reporting, analysis, and assessments of data that will help you and your Colleagues make sound decisions.
JOB REQUIREMENTS
Currently enrolled in an undergraduate degree with the intent of going back to school at the start of your work termYou are dependable, and you take pride in developing your knowledge and expertise to consistently deliver strong performance.You are flexible and thrive in an environment of change. You show adaptability and consistently demonstrate a positive attitude, resiliency, and willingness to do things differently.You enjoy working with a diverse team and appreciate the value of perspectives other than your own.You will need to be a confident self-starter with problem solving and decision-making skills as you will be in situations where you have to find an answer independentlyYou have proficiency in Microsoft Office Suite and can utilize the programs to communicate your great ideas.You move with speed to get things done, but you also ensure the accuracy and quality of your work with close attention to detail.You have demonstrated leadership capabilities and the ability to inspire others. You have high levels of integrity in your coursework and community service.You love to think outside the box and are a thought-leader amongst your peers (and you like to share those ideas with others!).You understand the importance of communication and you can effectively communicate to ensure your team knows your thought-process and vision.You love research and enjoy "telling the story" through numbers and graphicsADDITIONAL INFORMATION
Please note that this is a general posting. If you are selected for an interview, more information regarding which business group and the specific job duties will be provided.
This position is a 4-month work term and will commence May 5th, 2025 – August 29th, 2025.Applications must include a transcript, cover letter (one letter-sized page or less) and a resume (maximum of 2 pages).We welcome all applications; however, we will only contact qualified candidates chosen for an interview. Thank you for your interest.TD requires employees to reside in the country where the role is located, irrespective of remote working arrangementsTD is committed to providing you with the best candidate experience and internship in these unique circumstances. As such, work location and start dates are subject to change.HOURS
Monday-Friday, standard business hours
Hybrid Work from Home & In-Office
INCLUSIVENESS
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Who We Are
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet