Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual’s physical, mental and social needs – helping patients access and navigate care anytime and anywhere.

As a team member of our Senior Community Care (SCC) product, we work with a team to provide care to patients at home in a nursing home, assisted living for senior housing. This life-changing work adds a layer of support to improve access to care.

We’re connecting care to create a seamless health journey for patients across care settings. Join us to start Caring. Connecting. Growing together.

The Optum SCC ISNP program is a longitudinal, integrated care delivery program that coordinates the delivery and provision of clinical care of members in a facility setting. The CA is responsible for providing mentoring, coaching and support for Advanced Practice Clinicians (APC) and Registered Nurses (RN) in the field. Additionally, the Clinical Advisor acts as the lead resource supporting advanced illness management and advance care planning for the clinical team. The CA reports to the Clinical Services Manager (CSM). The CA partners with both the CSM and or Director of Clinical Operations (DCO) to enhance clinical expertise and adherence to Optum’s ISNP Care Team clinical model. 

Primary Responsibilities:

Maintain caseload of 50% or more patients and acquire patients according to team needs in conjunction with CA duties Partner with CSM to set team direction, resolve problems, and provide guidance to members of their clinical team Partner with CSM to maintain meeting and communication cadence with Optum Care Team to ensure clarity, supervision and metric management Adapt departmental plans and priorities to address business and operational challenges Clinically mentor/teach team members as appropriate under the direction of CSM Partner with CSM to ensure effective on-boarding of new clinicians and ongoing development of existing clinicians Develop innovative approaches and support the implementation and adoption of new clinical and quality initiatives Utilize advanced clinical nursing expertise, knowledge of geriatric/chronic disease management, and the long-term care industry to provide coaching, mentoring, and role-modeling to new and existing clinicians Oversee and implement clinical staff development programs in collaboration with market leadership Review work performed by others and provide recommendations for improvement in conjunction with CSM Serve as a resource to APCs/RNs for escalated complex and/or clinical issues Communicate needs and issues surfaced by clinical staff to site and corporate leadership Promote the development of a collegial team, for coverage, troubleshooting and brainstorming Foster and develop a culture of clinical expertise Anticipate customer needs and proactively develop solutions to meet them

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Education: o NP: Graduate of an accredited Master of Science Nursing or Doctor of Nursing Practice program o PA: Graduate of an accredited Physician Assistant degree program Active and unrestricted license in the state which you reside, or ability to obtain by start date. Licensure must be unencumbered, free of any open/unresolved disciplinary actions including probation or restrictions against privilege to practice National Board Certification: NP:  Board certified through the American Academy of Nurse Practitioners or the American Nurses Credentialing Center, with certification in one of the following: Family, Adult, Acute, Gerontology, Adult-Gerontology Nurse Practitioner  PA: Board certified by the National Commission on Certification of Physician Assistants  Current active DEA licensure/prescriptive authority or ability to obtain post-hire, per state regulations (unless prohibited in state of practice) APCs working in jurisdictions that authorize APCs to practice autonomously or without formal supervision must have obtained approval to practice autonomously or without formal supervision from their licensing board, if applicable. New hires who are eligible and have not applied prior to hire date, must apply to practice autonomously or without supervision within 1 month of hire.  If not eligible to practice autonomously or without formal supervision at hire, the APC must begin working towards meeting the requirement within 1 month of hire, if applicable, and apply for approval to practice autonomously or without formal supervision within 3 months of becoming eligible 2+ years of experience as an APC 1+ years of experience as an APC at Optum Ability to gain a collaborative practice agreement, if applicable in your state High level of comfort with advanced illness management and advance care planning with ongoing commitment to development in this area Access to reliable transportation that will enable you to travel to client and / or patient sites within a designated area Ability to lift a 30 pound bag in and out of car and to navigate stairs and a variety of dwelling conditions and configurations

Preferred Qualifications:

1+ years Medicare experience  Experience in adult teaching environment Knowledge and understanding of geriatrics clinical management Proficient computer skills including the ability to document medical information with written and electronic medical records Basic excel skills and/or ability to learn excel Proven ability to develop and maintain positive customer relationships Proven ability to work across functions and businesses to achieve business goals Proven effective in motivating and mentoring colleagues and peers Proven ability to quickly adapt to change and drive change management within team and market Proven high level of organizational skills, self- motivation, and ability to manage time independently

Professionalism:

Personal and Professional Accountability Create an environment that facilitates the team to initiate actions that produce positive results Ability to hold self and others accountable for actions and results Answers for one’s own behavior and actions Create an environment in which professional and personal growth are an expectation Integrate high ethical standards and UHG core values into everyday work activities Ability to provide solid customer service and maintain respectable customer relationships

If the hired individual resides in Florida (office based or telecommuting) this position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years.

The salary range for this role is $89,800 to $176,700 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.   

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.