Description AWS is growing rapidly, and we are looking for someone who identifies as female, black, trans or as being part of the LGBTQIA+ community to join our expanding Infrastructure Operations team as an NTE Edge Security Manager based in Rio de Janeiro. Amazon Web Services (AWS) serves customers and developers who rely on storage, compute, and our other service capabilities. Our customers trust us to handle their data with air-tight security measures, which is something that we guarantee. As an NTE Edge Security Manager you will be supporting our operations for the Latin America (LATAM) region, with sites distributed across Colombia, Peru, Chile, Argentina and Brazil. You may be required to be on-site or travel across the region. Your constant vigilance will discover physical security gaps and shortcomings, which you will drive to fix immediately. You will interface and direct vendors involved in new security construction, repairs, daily security operations, patrols and planning. You will extract metrics and observe improvements by looking at hard data. You will make suggestions on improving electronic surveillance and access controls. You will direct efforts to educate data center occupants on false alarm reductions. You will write and implement security process and procedures. Your position will require you to write reports, create presentations and communicate with management on the status of physical security operations. Key job responsibilities * Investigate site incidents and provide detailed reports * Take the lead to mitigate any discovered risk * Analyze situations, make quick decisions and formulate action plans * Create and manage key performance metrics * Work with security service providers * Train others in security procedures * Write executive documents such as one or six pagers * Travel domestically and internationally * Must be able to participate in on-call rotation * Manage the lifecycle of the security devices that protect our space, such as access control system, cameras and intrusion sensors. If you find a defective device you will be responsible to get it fixed; * Perform hands-on work, such as climb a ladder and troubleshoot a camera or physically open a device to check if it is connected correctly A day in the life In an average day you operate independently and might travel to an international location you manage to visit your site, perform a quarterly audit and support a partner team with an internal activity. You will be attentive to any alarms in your sites and will escalate any issues that you find blockers. You trust your manager and your team to support you on whatever is needed and are able to support your team when they need you. About the team Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Basic Qualifications * 3+ years of security operations and/or law enforcement experience, including training others in security procedures * 2+ years of experience with security software systems such as Lenel * 2+years of experience of video surveillance equipment * 2+ years of experience in dealing with security vendors and contractors. * 2+ years of experience running professional meetings * 2+ years of performing security risk assessments * English skills sufficient to read and write effectively as well as communicate with others. Spanish desired. We offer support for language learning. Preferred Qualifications * Experience working in a high security data center environment * Familiarity with compliance standards such as ISO 27001, SOC1 and SOC2 * 3+ years of experience in a leadership role Conflict resolution training * CPP, PSP, PMP certifications preferred * Lenel Certifications * 2+ years of experience overseeing security construction projects. * 2+ years of experience working with workflow ticketing and extraction of performance metrics. * 2+ years of experience providing security in logistical / transportation environments. * Proficient with computers and Microsoft office tools such as outlook, word excel and power point * Fluent English and Spanish