The Nurse Manager of our Emergency Department at Gottlieb Memorial Hospital is a registered professional nurse, conversant with the nursing process, who has 24x7 accountability, long term planning and human and fiscal resources accountability in a designated patient care area. They will ensure compliance with all regulatory groups to ensure safe, ethical, and quality patient & family centered care. The manager promotes MAGIS behavior within the organization and patient care area; and supports various health system-sponsored programs. Recognizes, promotes and consistently applies knowledge of 14 Forces of Magnetism.
At Gottlieb Memorial Hospital, we know you’re more than your job. We see you and all of your potential. That’s why we invest in our people. Clinical advancement programs, flexible scheduling, tuition reimbursement and day one benefits… at Gottlieb, what’s important to you, is important to us. Join our family.
Benefits from Day OneDaily Pay Competitive Shift Differentials including charge and preceptor rolesCareer DevelopmentTuition ReimbursementOn Site Fitness Center (Gottlieb Memorial Hospital & LUMC)Educational StipendCertification reimbursement (up to 1 certification)Referral RewardsWeekender programSelf-SchedulingNurse Residency program for new grads (Transition to Practice)Job Responsibilities:
Operationalize the organization’s mission, philosophy, operating principles, model of care, and strategic plans/goals. a) Develop, implement and evaluate annual department goals and objectives in alignment with the mission, philosophy, operating principles, model of care and strategic plans/goals. b) Ensure ongoing compliance with accreditation, regulatory, and professional standards impacting the clinical area.
Ensure staff knowledge and participation in quality improvement activities, including but not limited to The Joint Commission’s core measure projects, National Patient Safety Goals initiatives, and NDNQI goals; evidenced-based projects and research activities (as appropriate). a) Conduct bi-annual review of all unit-specific policies/procedures to ensure compliance with regulatory standards and evidenced based practice. b) Communicate current professional nursing standards that reflect standards of care for specific patient populations. c) Participates in house-wide quality and safety indicators and evidenced-based projects and establishes unit specific quality indicators. Establishes unit based evidenced-based projects/research projects as appropriate. d) Utilize the patient safety communication system, identify opportunities for improvement and lead/participate in initiatives to improve quality and safety e) Demonstrate improvement in the quality and safety of patient care through an interdisciplinary unit -based committee/mechanism, which monitors the effectiveness/appropriateness and outcomes of patient care.
Ensure qualified staff to meet patient/family care needs. a) Responsible for recruiting, interviewing and selecting staff in collaboration with Human Resources, staff and the multidisciplinary team as appropriate. b) Develop and maintain staffing guidelines. c) Ensure accuracy and timeliness of patient classification data or other primary workload statistics d) Provide educational opportunities for staff related to age-specific and developmentally appropriate patient care.
Promoting the nursing process, by ensuring clinical competence and service orientation of staff through effective and diverse teams. a) Collaborate with nursing education to provide comprehensive unit-specific orientation programs and yearly competency training. b) Facilitate/support opportunities for continuing education including in-services, seminars, conferences, and national certification. c)Utilize interdisciplinary resources for staff development. d) Communicate and ensure compliance with medical center and unit policies. e) Provide timely and constructive feedback related to all aspects of performance. f) Conduct coaching and counseling for performance improvement and succession planning.
Ensure that operations, systems and processes are streamlined to provide seamless, ethical, efficient delivery of patient/family centered care. a) Coordinate departmental activities collaboratively with other disciplines and departments including multidisciplinary rounding. b) Identify and address opportunities for improvement in processes through point of service monitoring, problem solving, and shared decision-making. c) Champions, supports, develops, and implements evidenced-based innovations and monitors and evaluates appropriately. d)Authorize purchases and maintain inventories for optimal unit function. e) Monitor and address environmental and physical conditions of unit/service area(s) to maintain a safe and clean environment for patients, families, and staff. f) Ensure operation and maximize utilization of available computerized systems. g) Cultivate an atmosphere of mutual respect and trust and foster successful partnerships with the administrative director, unit medical director, health care team, other organizational units and the community. h) Empower staff to improve operations and solve problems and encourage their participation in the shared decision-making process/unit/house-wide councils/committees. i) Ensure confidentiality of all patient and staff information. j) Conduct all business in an ethical manner and follow corporate compliance guidelines.
Ensure that service expectation of internal and external customers and colleagues are met or exceeded. a) Identify customers for the work environment including patient, families, physicians, students, and payers. b) Develop and implement strategies to assess, improve, and monitor customer satisfaction of all customers including the healthcare team (i.e., management by walking around, regular patient/family rounding).
Ensure capital, salary, and non-salary expense budgets correlate with patient care needs and ensure revenue is maximized. a) Coordinate, develop, implement and monitor budgets. b) Document and justify requests. c)Analyze budget variances and develop initiatives that create synergy between revenue and expense. d)Develop, implement, and evaluate initiatives to enhance operational effectiveness. e) Develop, implement, monitor, and evaluate initiatives to enhance operational revenues and expenses.
Engage in and demonstrate self-development in clinical, professional, and managerial areas. a) Identify personal and professional learning needs. b) Set specific goals to meet these needs. c) Collaborate with administrative director/supervisor and service line team members to meet these needs. d) Attend at least 16 hours of educational opportunities per year.
What's Required:
Bachelor's degree in Nursing, MSN within 3 years of start date.1-2 years of previous job-related experience, 3-5 years preferred.Managerial Experience: 1-2 yearsBasic Life Support (CPR)Current Registered Nurse license State of Illinois
Other: Specialty certification in a clinical or functional area of nursing granted a national nursing organization is preferred
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.