Manages the practice of professional nursing and patient care delivery within Ambulatory Operations. Provides clinical supervision and is responsible for daily operations of ambulatory clinic(s). Primary responsibilities include human resource management, financial management, and performance improvement activities. Works collaboratively with the Medical Director and Patient Access leadership to optimize patient access, operational efficiency, practice productivity, patient satisfaction and team member engagement.

All responsibilities are fulfilled consistent with the mission, vision, and values of UVA Health and grounded by the American Organization of Nurse Leader Core Competencies.

Creates, monitors, and analyzes budgets to explain variances and conduct ongoing evaluation of productivity, and participates in capital budgeting processDevelops and implements staffing models and plans to support within and top of scope practice and to support provider templates and patient population needs Interviews, selects, mentors, and evaluates clinical and administrative team members Facilitates orientation and onboarding activities, evaluation effectiveness of orientation Responsible for continuous performance management and professional development of clinical team members and conducts formal performance appraisalsAdministers corrective performance counseling and administrative action appropriatelyAssesses team member satisfaction and develops and implements strategies to promote retention and to recognize and reward team membersLeads performance improvement activities, identifying key performance indicators, evaluating performance data, and responding to outcome measure findingsAssesses patient experience data and develops strategies to address satisfaction issuesPromotes evidence-based practices, monitors patient safety, reports adverse events, and facilitates real-time-root-cause problem solvingSupports a culture of innovation by integrating technology into patient care processes and using information systems to support business decisionsFacilitates change and participates in project management and strategic planning activities within Ambulatory Operations to enhance the UVA Health strategic planBuilds and maintains strong interdisciplinary relationships through influence, communication, collaboration, and shared decision-making and understands components of culture competence as applicable to the healthcare workforceMonitors and promotes workplace safety requirements and maintains survey and regulatory readinessPractices ethical behavior and supports nursing standards and scopes of practiceMaintains clinical competency to provide patient care as neededAssumes responsibility for own professional growth and developmentPerforms other related duties as assignedPosition Compensation Range: $104,062.40 - $138,819.20 Annual

MINIMUM REQUIREMENTS

Education: Bachelor of Science in Nursing from accredited nursing program, Master's degree in related field within 5 years of hire.

Experience: 3 years of progressively more responsible experience as a registered nurse in a patient care environment required.

Licensure: License to Practice as a Registered Nurse in the Commonwealth of Virginia required. American Heart Association (AHA) Health Care Provider BLS certification required. Valid Virginia Driver’s license required for managers with responsibility operations in multiple locations. Must have applicable specialty certification at hire or within 3 years.

PHYSICAL DEMANDS

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff.  We believe diversity is excellence expressing itself through every person's perspectives and lived experiences.  We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, pregnancy, sexual orientation, veteran or military status, and family medical or genetic information.