Job Overview

Reporting to the Director of Network Performance at Tufts Medicine Integrated Network, you will be responsible for implementing, evaluating and adjusting initiatives aligned with the Hospital Quality and Equity Incentive Program of the Massachusetts Medicaid 1115 Waiver. This work will spread across the Tufts Medicine Health System. Primary responsibility will be onsite at Tufts Medical Center and day to day direction will be provided from the Tufts Medical Center Associate Chief Medical Officer for Quality, the Melrose Wakefield Hospital Senior Director Quality, Risk Management & Patient Safety and the Lowell General Hospital Vice President, Quality & Regulatory Compliance. Daily activities will include the coordination, development, implementation, evaluation and adjustment of workflows and initiatives consistent with program objectives. Additional activities include participating in research, continuing education and training of staff, quality improvement initiatives, and clinical outcome evaluation and monitoring.

Work Location:  Onsite Tufts Medical Center.  You may be required to be onsite at other locations including Lowell General Hospital and Melrose Wakefield Hospital.

Job Description

Minimum Qualifications:

1. Massachusetts’s RN Licensure.

2. Three (3) years of nursing experience.

3. Basic Life Support Certification AHA or certification providing classroom hands on training for Healthcare Providers.

Preferred Qualifications:

1. Master of Science in Nursing (MSN).

2. Specialty Certification.

3. Bilingual.

4. Five (5) years of nursing experience.

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list.  Other duties and responsibilities may be assigned.

1. Administers and coordinates operational activities of assigned program or hospital unit within Nursing Services.

2. Plans, develops, and implements goals and objectives of assigned program or unit in conjunction with leadership.

3. Evaluates program objectives on a continual basis.

4. Implements changes to existing policies and procedures as appropriate.

5. May determine fiscal requirements and prepare budgetary recommendations.

6. Monitors costs and expenditures of program activities and authorize expenditures of program funds.

7. Participates in establishing and maintaining communication between ancillary departments and physicians, nursing personnel, and other health care professionals regarding program and/or unit policies and procedures.

8. Develops appropriate training and employee orientation programs.

9. Assists in the selection, provision and control of material resources required for subsequent performance of duties to include equipment, supplies, space and facilities.

10. Establishes standards to ensure cost containment and to optimize working environment.

11. Compiles and maintain records, reports, and documentation of program and/or unit activities to be used for program evaluation.

12. Designs and engages nursing research and assists in collaborative research studies.

13. Collaborates with other members of the management team in developing, monitoring and evaluation QI projects using quality outcome indicators.

14. Participates in performance improvement activities utilizing performance improvement principles to support and improve patient care.

15. Keeps current with literature regarding changing practices, interventions and research in patient care.

Physical Requirements:

1. Prolonged, extensive, or considerable standing/walking.

2. Lifts, positions, pushes and/or transfer patients and equipment.

3. Considerable reaching, stooping, bending, kneeling, crouching.

4. Frequent exposure to hazardous chemicals, sick patients, bodily substances, noise and possible exposure to radiation, lasers, electric shock, etc.

5. Regularly exposed to the risk of blood borne diseases and other transmissible infections.

6. Contact with patients under wide variety of circumstances.

7. Ability to handle emergency and crisis situations.

8. May have contact with hazardous materials.

Skills & Abilities:

1. Demonstrates skill and judgment necessary to direct the medical/nursing plan of care building collegial relationships among the team of colleagues to maximize patient care and outcomes.

2. Demonstrates advanced capabilities in the diagnosis, treatment, and evaluation of human responses to actual or potential health problems.

3. Ability to be organized and systematic.

4. Ability to prioritize and simultaneously work on multiple tasks and projects.

5. Basic Microsoft Office computer skills.

Job Profile Summary

​This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the following Program Management duties: Program management, projects, and coordination of resources to meet accreditation standards, support strategic growth, and service line development. These positions typically support hospital-based programs. A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs.   The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. A senior level role that requires advanced knowledge of job area typically obtained through advanced education and work experience.  Typically responsible for: managing projects / processes, working independently with limited supervision, coaching and reviewing the work of lower level professionals, resolving difficult and sometimes complex problems.

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org.