Lakeville, MN, 55044, USA
3 days ago
Nursery Office Support
Nursery Office Support  Job Duties: + Coordinate and control customer and non-customer interaction traffic including walk-ins, phone calls, and emails.  + Professionally greet customers, understand their needs, and direct/connect them with appropriate on-site staff.  + Manage and direct incoming customer phone calls and email requests.  + Direct inbound/outbound trucking to proper personnel and location.  + Assist in invoicing customer orders under direction and provide credits to customers as needed.  + Assist Production, Fulfillment, and Sales teams with various needs, such as bookkeeping and data entry.  + Perform other duties as assigned.  Qualifications: + Two years of experience in customer service within related field. + Ability to demonstrate polished customer service communication skills, ensuring a positive experience for all customers. + Operate Microsoft Office and Google applications, such as Outlook, Excel, Word, and Google Calendars  + Utilize Point of Sale (POS) and Customer Resource Management (CRM) systems efficiently.  + Basic working knowledge of landscape plant material, preferred.  + Demonstrate ability to work effectively within a team to accomplish shared tasks and goals.  Benefits:  + Employee Discount + Wellness  + Employee Assistance Program (EAP) Schedule: Seasonal Position, Monday-Friday, weekends and longer hours possible during peak periods.  Compensation: $17.50-$20.00 Bachman's is an Equal Opportunity Employer Powered by JazzHR
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