Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to **Baystate Franklin Medical Center** is looking for a **Nutrition Assistant** to join our **Food and Nutrition** team in **Greenfield, MA** ! _Resume Required with Application_ Baystate Franklin Medical Center (BFMC) is an 89-bed community hospital in Greenfield, MA. Rooted in a rich tradition of service and accountability to the people of Franklin County, North Quabbin, and surrounding communities. BFMC services include emergency, surgery, cancer, heart and vascular, obstetrics, and more. + More than 200 physicians on active and courtesy staff + More than 24,000 Emergency Department visits annually + More than 400 babies delivered each year in _The Birthplace_ – a progressive, midwife-driven service. + Training site for the Family Medicine residency, and for residents in emergency medicine, surgery, and obstetrics programs based at Baystate Medical Center + Franklin Medical Center joined Baystate Health in 1986 Rooted in a rich tradition of 125 years of service and accountability, our highly skilled team is committed to advancing care with our state-of-the art facilities and technology. Baystate Franklin houses a $26 million surgical center and the talented surgical teams of the Baystate Health network. Our spacious pre-surgery, recovery, and family waiting areas offer privacy and comfort with natural light, healing gardens, and other amenities. Our multidisciplinary approach gives you access to specialists from across the Baystate Health system, offering comprehensive and collaborative medical treatments close to home. **SCHEDULE:** + 24 hours per week/ 1st shift + Every other weekend and holiday. + Differential pay for weekends and holidays. **LOCATION** : + Baystate Franklin Medical Center + Greenfield, MA + Onsite parking **THE ADVANTAGES OF WORKING WITH BAYSTATE!** + Excellent Compensation High-quality, low-cost medical, dental and vision insurance + Generous PTO – up to 25 days in the first year, with scheduled earned increases + Continuing education support and reimbursement + First Time Home Buyers Financial Packages + Farm Share Memberships + 403b retirement company match & annual company contribution increase based on years of service. + Free money coach advice from a certified professional + Wellbeing programs that include but are not limited to mental, physical, and financial health. + Pet, home, auto and personal insurance + Life insurance + Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more! + Wellbeing programs that include but are not limited to mental, physical, and financial health. + Onsite parking Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need. **We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!** **OUR COMPENSATION PHILOSOPHY:** We offer competitive total compensation packages that include pay, benefits, and other recognition programs for our employees. Our compensation offers consider a wide range of factors including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. Compensation offers do not include our comprehensive benefits package and any incentive payments that may be applicable to this role. For more information, please visit us online at: **baystatehealthjobs.com** or interact with us socially at **facebook.com/BaystateCareers** or on Twitter **@BaystateCareers** All correspondence can be directed to: **Pamelia Morrow- Sr. Healthcare Recruiter** **Pamelia.Morrow@baystatehealth.org** **Summary:** The Nutrition Assistant facilitates patient meal selections, using Hand Held Technology with a special emphasis on customer service. The Nutrition Assistant provides guidance to patients and family members to select foods that are in compliance with Medical Nutrition Therapy (MNT) orders. The Nutrition Assistant provides support for nursing and Clinical Nutrition Team. In addition, the Nutrition Assistant facilitates intra and inter department communication to provide quality patient care and enhance patient satisfaction. Required to perform other similar and related duties as assigned. The manager may change or add duties to meet the operational needs of the department at any time without prior notice. **Job Responsibilities:** **1)** Assesses patients for appropriateness for food selections. **2)** Assist patients and family with meal selections when indicated, offering suggestions as to what types of foods would be appropriate on a specific diet type. **3)** Provides guidance and encourages patients and/or family to select foods that meet MNT orders. Recommends alternatives. Confirms MNT orders and allergies in CIS and CBord. **4)** Communicates consistent food choice and/or intake problems to clinical nutrition team and nursing. **5)** Delivers supplements to patients , assists nursing in verifying consumption , uses double identifiers for distribution of nourishments. **6)** Uses dual identifiers when assisting a patient to order their food. **7)** Ensures completeness and accuracy of tray and assists patients with tray set up when needed. Practices "clean in, clean out". **8)** Records supplement, fluid and meal intake. Records calorie count when ordered. **9)** Reports patient meal problems to dieticians , follows up with dieticians when patient has not ordered for 2 meal periods, uses the C-Bord program to provide a well kept record for dealing with discrepancies in Patient Care in regard to feeding. Responsible for follow up with patients where we have not met their expectations, and reporting back to FS Operations Manager as to what the desired outcome will be. **10)** Provide accurate and complete information for the production area, therefore streamlining the process of assembling patient trays in an accurate method . Major emphasis on keeping waste to a low level is required, which involves communication regarding MHU discharges being removed prior to assembly. **11)** Work with nursing to break down the barriers of communication, opening doors between areas and ensuring proper communication is being used for all aspects of patient care. **12)** Uses status icons on C-Bord Program, especially the refused tray button on C-Bord. Provides trays for patients, only honoring diet changes when a physician or nurse has physically changed the patients diet in C-Board. **13)** Inserts tray tickets using proper methods, following the designated standards as they are set , with no variations. **14)** Follows the pre-determined ticket set up, having the hot items, garnish, etc. at the top of the tray ticket , then places the cold items in the pre determined areas to allow for a more streamlined assembly of trays. **15)** Distributes tube feedings on the floors at the designated times to ensure patient receives and utilizes the product. **16)** Understands and uses the new hand held technology for inputting patient meals through the C-Bord system, follows pre-determined scripting for each interaction, and checking allergies. **17)** When assigned attends nursing practice meetings on all the floors, interacts with nursing to develop or redesign a process fails through communication and collaboration. **18)** Re-institute test tray program between food service employees as well as nursing, explain the process, document the results for monthly reporting. **19)** Follow up with patients using the patient satisfaction survey tool, inquiring if we have met their expectations of an excellent experience. Seek feedback on how to improve the overall food service experience. **20)** Demonstrates and models principals of service excellence in support of the patient experience and SPIRIT program. **Required Work Experience:** **1)** None **Preferred Work Experience:** **1)** Food service and/or healthcare experience preferred **Skills and Competencies:** **1)** Able to speak, write and comprehend English **2)** Basic math skills **3)** Ability to follow directions **4)** Excellent verbal communication skills **5)** Familiarly with using Windows based software **You Belong At Baystate** At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people. DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS. **Education:** GED or HiSET (Required) **Certifications:** **Equal Employment Opportunity Employer** Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.