Job Summary Coordinates daily activities of patient and retail meal production and services. Functions as a working leader to ensure operational efficiency, monitor quality of products and services being provided, and ensure adherence to safety and regulatory standards. Provides oversight for daily workflow and adjusts staffing as necessary to accomplish required tasks. Makes recommendations to department management for process and personnel improvements. Assists in staff training. Provides excellent patient and family centered care and services. Essential Functions + Coordinates daily activities in patient meal service, retail food service, and/or food production areas. + Works in position in assigned area to closely monitor timeliness, quality, and effectiveness of services provided. + Adjusts daily staffing assignments to accomplish required tasks. + Rounds in all service areas to ensure product quality, proper storage and adequacy of stock, and cleanliness. + Monitors compliance to department, hospital, and regulatory requirements and makes corrections when necessary. Assists in staff training. + Visits patients to conduct satisfaction rounds and obtain food preferences as necessary. + Makes recommendation for quality improvement and refers staff performance issues to department management. + Completes all daily quality/food safety/infection prevention records, and all other reports as required. + Provides service recovery to patients and retail customers when necessary. How Corewell Health cares for you + Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here (https://careers.corewellhealth.org/us/en/benefits-new) . + On-demand pay program powered by Payactiv + Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! + Optional identity theft protection, home and auto insurance, pet insurance + Traditional and Roth retirement options with service contribution and match savings Qualifications Required + High School Diploma + Must be able to read, write, speak, and communicate effectively in English. + 2 years of relevant experience food service experience + CRT-ServSafe Handler - NRA National Restaurant Association Upon Hire Preferred + Health care food service experience + Management or team lead experience About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you + Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here (https://careers.corewellhealth.org/us/en/benefits-new) . + On-demand pay program powered by Payactiv + Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! + Optional identity theft protection, home and auto insurance, pet insurance + Traditional and Roth retirement options with service contribution and match savings Primary Location SITE - Troy Hospital - 44201 Dequindre Road - Troy Department Name Nutrition Services - Troy Employment Type Part time Shift Variable (United States of America) Weekly Scheduled Hours 0.03 Hours of Work Variable Days Worked Monday to Friday Weekend Frequency Variable weekends CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.