Full time (80 hours biweekly)

Monday - Friday Days/Evening

Weekend and holiday rotation

Starting pay rate: $17.00/hr + pay for experience

General Summary

Prepares and processes computerized patient selections directly from the patient and maintains patient nutrition records and related reports.

Duties and Responsibilities

Essential Functions:

Manages a high volume of fast paced incoming and outgoing phone calls to patients, and/or representatives and healthcare providers. Provides exceptional customer service by addressing patient needs and communications with health care providers in a professional, positive and caring manner. Maintains confidential patient records in the diet office software. Verifies diet orders and allergies in Epic as indicated. Has direct communication with the patient and /or a patient representative to obtain patient meal selections. Enters patient rooms and receives patient selections via iPad. Using the nutritional guidelines in the Academy of Nutrition and Dietetics Manual of Nutritional Therapy (the approved diet manual of WSH), applies principles of nutrition therapy to assist patients in making appropriate meal selections within the guidelines of their prescribed diet. Communicates and coordinates the patient meal selection process with clinical nutrition staff, nursing services and other providers. Coordinates meal service for patients with food service production and tray delivery team. Completes daily processing for the diet office software program and follow up tasks to processing. Prints and reviews patient tray tickets ensuring meal compliance to diet orders, allergies and individualized exceptional care. Notifies supervisors and Food and Nutrition Services leadership of diet office software issues. Communicates with the diet office employees at all System facilities, when the diet office software system has issues, to monitor the extent and status of the software issues. Maintains positive relationships with clinical nutrition staff, food service production and tray service employees, and nursing.

Physical Demands:

Standing - Frequently Walking - Frequently Sitting - Rarely Reaching - Rarely Talking - Frequently Hearing - Frequently Repetitive Motions - Occasionally Eye/Hand/Foot Coordination - Frequently

Knowledge, Skills, and Abilities:

Excellent communication and interpersonal skills. Ability to walk and stand throughout most of the shift. Ability to use Apple devices and computers.

Qualifications

Minimum Education:

None Required High School Diploma or GED Preferred

Work Experience:

1 year Twelve months on the job training and education is required to become proficient at daily tasks. Required

Knowledge, Skills, and Abilities:

Excellent communication and interpersonal skills.

Benefits Offered:

Comprehensive health benefits Flexible spending and health savings accounts Retirement savings plan Paid time off (PTO) Short-term disability Education assistance Financial education and support, including DailyPay Wellness and Wellbeing programs Caregiver support via Wellthy Childcare referral service via Wellthy You’re unique and you belong here.

At WellSpan Health, we are committed to treating all applicants fairly and equitably, regardless of their job classification. If you require assistance or accommodation due to a disability, please reach out to us via email at . We will evaluate requests for accommodation on a case-by-case basis. Please note that we will only respond to inquiries related to reasonable accommodation from this email address. Rest assured, all requests for assistance or accommodation are handled confidentially, allowing applicants to share their needs openly and honestly with us.